Hospitality Host- Sports
About The Position
The Hospitality Sportsbook Host acts as the primary growth engine for VIP Sports Marketing, owning outbound sales telemarketing to a broad range of Caesars Entertainment guests. In this role, you will develop strategic relationships with guests by having a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales. Sports Sales Executives display a strong understanding of the Caesars Sales/Service model within VIP Marketing and assist in positively promoting this model while continuing to build rapport with customers through commercial awareness and anticipation of customer needs. The ideal candidate for this position will possess excellent customer service skills, a passion for customer care, and a commitment to proactively service and assist in guest recovery as necessary. As an intuitive and creative problem solver, you will constantly strive to delight our guests and be confident in your ability to meet goals set forth by the management team. At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it. Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.
Requirements
- Excellent customer service skills
- Passion for customer care
- Commitment to proactively service and assist in guest recovery as necessary
- Intuitive and creative problem solver
- Ability to meet goals set forth by the management team
- Comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales
- Strong understanding of the Caesars Sales/Service model within VIP Marketing
Responsibilities
- Acts as the primary growth engine for VIP Sports Marketing.
- Owns outbound sales telemarketing to a broad range of Caesars Entertainment guests.
- Develops strategic relationships with guests by having a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales.
- Displays a strong understanding of the Caesars Sales/Service model within VIP Marketing.
- Assists in positively promoting the Caesars Sales/Service model.
- Builds rapport with customers through commercial awareness and anticipation of customer needs.
- Possesses excellent customer service skills.
- Demonstrates a passion for customer care.
- Commits to proactively service and assist in guest recovery as necessary.
- Acts as an intuitive and creative problem solver.
- Strives to delight guests.
- Meets goals set forth by the management team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
