Hospitality General Manager - Centurion New York
About The Position
The Hospitality General Manager leads the daily operations, CX strategy, and business performance for Centurion New York. This role is responsible for managing a high performing team while delivering best-in-class hospitality, lifestyle, and dining experiences that reinforce the value of membership. The Hospitality General Manager oversees all aspects of daily operations across hospitality, food & beverage, experiential programming, servicing, and private events, while serving as the primary liaison across internal enterprise stakeholders and external operating partners. This role manages a complex, high-volume premium hospitality environment and is accountable for operational excellence, customer satisfaction, financial performance, team leadership, and strategic execution. A successful Hospitality General Manager is an innovative hospitality leader with a passion for service, experiential concepts, and operational excellence. They possess the ability to lead cross-functional initiatives, inspire high-performing teams, and translate customer insights into elevated experiences that drive engagement, loyalty, and business growth.
Requirements
- Innovative hospitality leader with a passion for service, experiential concepts, and operational excellence.
Responsibilities
- Leads the daily operations, CX strategy, and business performance for Centurion New York.
- Manages a high performing team while delivering best-in-class hospitality, lifestyle, and dining experiences.
- Oversees all aspects of daily operations across hospitality, food & beverage, experiential programming, servicing, and private events.
- Serves as the primary liaison across internal enterprise stakeholders and external operating partners.
- Manages a complex, high-volume premium hospitality environment.
- Accountable for operational excellence, customer satisfaction, financial performance, team leadership, and strategic execution.
- Leads cross-functional initiatives.
- Inspires high-performing teams.
- Translates customer insights into elevated experiences that drive engagement, loyalty, and business growth.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
