Hospitality Event Coordinator - Waldorf Astoria New York
About The Position
Waldorf Astoria New York is seeking a Hospitality Event Coordinator to play a pivotal role in creating exceptional private dining events, celebrations, and bespoke guest experiences across multiple luxury venues. This role requires an individual with exceptional organizational skills, attention to detail, and a passion for Forbes 5-Star hospitality. Acting as the primary operational contact for clients following the sales process, you will coordinate every aspect of the event journey, from menu planning and timelines to VIP amenities, personalized experiences, and on-site execution. Working closely with culinary, beverage, restaurant operations, reservations, finance, and event teams, you will ensure seamless coordination and flawless delivery while balancing the unique needs of several distinct outlets. The ideal candidate is a proactive relationship builder who thrives in a fast-paced luxury environment and is committed to creating memorable experiences that reflect the sophistication, creativity, and world-class service synonymous with Waldorf Astoria New York.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Nice To Haves
- Forbes 5-Star hospitality experience
- Experience with Delphi and ONQ
Responsibilities
- Coordinate private dining experiences, receptions, and special events across restaurant outlets and hospitality suites, providing responsive support from contract execution through flawless delivery.
- Collaborate with clients to understand their vision, coordinate custom menus, service details, and special requests that make each event memorable.
- Partner closely with culinary, beverage, restaurant operations, reservations, finance, and event teams to ensure every detail is communicated and executed seamlessly.
- Prepare and update Event Orders, track key milestones, and ensure all event information is accurate and distributed to stakeholders.
- Provide on-site event support when needed, proactively address requests, and ensure an exceptional guest experience that reflects Waldorf Astoria's luxury standards.
- Utilize Delphi and ONQ to manage event records, support billing and post-event processes, analyze event performance, and identify opportunities to enhance efficiency and revenue.
Benefits
- 110 nights of deeply discounted travel at world-class hotels through the Go Hilton travel program (room rates as low as $40/night)
- Employee Stock Purchase Program (ESPP) with a 15% discount on Hilton shares
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving concierge services
- Crisis concierge services for practical support and emotional care during times of loss
- Mental health resources through a best-in-class Employee Assistance Program (EAP) offering free counseling and support
- Generous paid time off (PTO)
- Health & welfare benefits including health plans, dental cleanings, and vision coverage
- Retirement plans for financial security
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
