About The Position

Our client is an award-winning Payment Services brand known for their iconic marketing initiatives. We are searching for a Hospitality Director who will be responsible for overseeing a North America-based event calendar associated with our client’s property partnerships, inclusive of Sports, Golf and Entertainment. This position will have a strong focus on project management within the US, Canada and Latin America/Caribbean events and product and service integrations. This position is best suited for a candidate inspired by working in a team environment with a diverse group of people from different countries and cultural backgrounds. If you are looking to work in the epicenter of sports marketing and sponsorship consulting with a payment services client and a true partner, consider this opportunity. This position requires a strong and advanced skill set in the B2B hospitality space, providing leadership to our team’s delivery of hospitality, project management, asset utilization and agency integration. Our future Account Director should be someone with experience leading and hosting executives and B2B and B2C clients, coupled with a customer-centric mindset possessing the social savvy required to work across multiple marketing disciplines.

Requirements

  • 7–10-year(s) work experience in hospitality or experiential marketing and proven experience managing VIP and executive groups
  • Strong leadership presence, with the ability to communicate concisely, persuasively and effectively, across multiple mediums
  • Think of yourself as a people leader who is invested in the success of the team first
  • History of building positive relationships, both internally and externally – finding opportunities to make valuable contributions with every interaction
  • Proactive, critical thinker who thrives when the pressure is on
  • Not afraid to “pitch in”, “roll up your sleeves” and get it done. You take initiative. No task is too big or too small
  • Able to prioritize multiple projects with ease, handle deadlines, coordinate key timelines and perform under pressure with strong attention to detail
  • Exhibits emotional intelligence and can adapt to working with various personalities
  • Results driven and capable of working independently
  • Detail oriented with outstanding organization skills and maintain that standard of excellence and consistency across your team
  • Have demonstrated experience in positions requiring discretion, judgment, tact, and poise and you are reliable and trustworthy
  • Can lead client meetings, staff planning and keep all parties on task, on time and on budget
  • Able to forecast and mitigate issues/challenges effectively

Nice To Haves

  • Experience working internationally or as part of a global team is a benefit
  • First-hand experience working at a major event such as Olympics, FIFA World Cup etc

Responsibilities

  • Serve as a reliable agency contact for client sponsorship, internal client departments and agency partners
  • Oversee B2B Hospitality Programming across multiple regions and events, with a focus on the Americas
  • Serve as the client liaison for Americas/B2B Hospitality and Product Service Integration
  • Manage a US based team to plan and execute high profiled B2B events
  • Integrate client’s products and services into sponsorship programs
  • Serve as an experiential expert to ideate on innovative ways to convey client messaging through events and hospitality
  • Oversee B2B programming and Executive onsite management
  • Manage finance trackers, budgets, and program reconciliations
  • Develop sales decks and presentations to be presented to internal and external audiences
  • Support the agency experiences team as a key member of the hosting and hospitality vertical, bringing new insights and ideas to an evolving industry

Benefits

  • Equal Opportunity/Affirmative Action employer
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