Hospitality Concierge

Playfly Sports • Baltimore, MD

22d • Onsite

About The Position

Playfly Sports is looking for a Hospitality Concierge to join our team at Morgan State. Playfly Aspire seeks a teachable, positive, and passionate individual who is committed to building relationships, being a great teammate, and someone with a strong work ethic. The ideal person would be passionate about and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. This role will have a focus on servicing existing premium and hospitality areas, with some revenue generating expectations. The primary purpose of this role will be servicing premium offerings in designated athletic facilities for university home games through a relationship-based approach that prioritizes providing first-class service to existing clients and identifying needs of new clients.

Requirements

• Passion to get or have sports sales experience, with premium sales preferred
• Exceptional organizational skills and attention to detail
• Desire to grow a career in the sports premium sales and/or hospitality industry
• Strong work ethic, self-starter, and a genuine desire to help people
• Excellent communication and listening skills
• Ability to work independently and as part of a team
• Professional image and demeanor at all times
• Ability to encourage collaboration, flexibility, equity, and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported

Nice To Haves

• Bachelor’s Degree is preferred but not required

Responsibilities

• Service existing premium and hospitality areas on gamedays for all football games
• Work closely with campus stakeholders and community partners to ensure first-class service in our premium and hospitality areas
• Provide first-class service to existing and potential clients on gamedays
• Assist in managing premium area gameday operations and hospitality efforts on all home football gamedays
• Assist with men’s and women’s basketball hospitality areas if added this winter
• Other job-related duties as assigned

Benefits

• Equal Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree