Hospitality Casino Host - Part Time

Caesars Entertainment•Baltimore, MD

6d•Onsite

About The Position

The Hospitality Casino Host acts as the primary growth engine for VIP Marketing, owning outbound sales telemarketing to a broad range of Caesars Entertainment guests. In this role, you will develop strategic relationships with guests by having a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales. Sports Sales Executives display a strong understanding of the Caesars Sales/Service model within VIP Marketing and assist in positively promoting this model while continuing to build rapport with customers through commercial awareness and anticipation of customer needs. The ideal candidate for this position will possess excellent customer service skills, a passion for customer care, and a commitment to proactively service and assist in guest recovery as necessary. As an intuitive and creative problem solver, you will constantly strive to delight our guests and be confident in your ability to meet goals set forth by the management team.

Requirements

Excellent customer service skills
Passion for customer care
Intuitive and creative problem solver

Responsibilities

Act as the primary growth engine for VIP Marketing.
Own outbound sales telemarketing to a broad range of Caesars Entertainment guests.
Develop strategic relationships with guests.
Have a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales.
Display a strong understanding of the Caesars Sales/Service model within VIP Marketing.
Assist in positively promoting the Caesars Sales/Service model.
Build rapport with customers through commercial awareness and anticipation of customer needs.
Proactively service and assist in guest recovery as necessary.
Strive to delight guests.
Meet goals set forth by the management team.