Hospitality Casino Host
About The Position
The Hospitality Casino Host acts as the primary growth engine for VIP Marketing, owning outbound sales telemarketing to a broad range of Caesars Entertainment guests. In this role, you will develop strategic relationships with guests by having a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales. Sports Sales Executives display a strong understanding of the Caesars Sales/Service model within VIP Marketing and assist in positively promoting this model while continuing to build rapport with customers through commercial awareness and anticipation of customer needs. The ideal candidate for this position will possess excellent customer service skills, a passion for customer care, and a commitment to proactively service and assist in guest recovery as necessary. As an intuitive and creative problem solver, you will constantly strive to delight our guests and be confident in your ability to meet goals set forth by the management team.
Requirements
- Possess excellent customer service skills
- Possess a passion for customer care
- Possess a commitment to proactively service and assist in guest recovery as necessary
- Be an intuitive and creative problem solver
- Display a strong understanding of the Caesars Sales/Service model within VIP Marketing
- Have a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales
Responsibilities
- Act as the primary growth engine for VIP Marketing, owning outbound sales telemarketing to a broad range of Caesars Entertainment guests
- Develop strategic relationships with guests by having a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales
- Display a strong understanding of the Caesars Sales/Service model within VIP Marketing and assist in positively promoting this model
- Continue to build rapport with customers through commercial awareness and anticipation of customer needs
- Proactively service and assist in guest recovery as necessary
- Constantly strive to delight our guests
- Be confident in your ability to meet goals set forth by the management team
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
