Hospitality Ambassador Omnicom

Compass Group•Los Angeles, CA

2d•$26 - $28•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. The Guest Service Ambassador/Hospitality Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas, the ambassador will be the point of contact for reception and c-suite team.

Requirements

A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard.
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
Excellent listening and oral communication skills.
Basic computer skills and knowledge of office technology / equipment.

Responsibilities

Provide high-level internal and external customer support
Restock office, kitchen, and pantry supplies
Prepare and maintains conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.
Set-up all conference rooms for new/continuing meetings
Ability to move & lift conference furniture up to 50 lbs.
Ensure all trash is cleared at regular intervals of time
Maintain and report all maintenance related reports
Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.
Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest
Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen