Hospitality Aide | Full-Time | 6:30am-3pm

Brio Living ServicesChelsea, MI
Onsite

About The Position

As a Hospitality Aide, you’ll play an important role in creating a welcoming, comfortable, and supportive environment for residents each day. In this role, you’ll assist with transporting residents to meals and activities, respond to call lights within your scope, and provide companionship through one-on-one interaction. You’ll help keep resident rooms clean, organized, and well-stocked, supporting the care team by handling tasks like making beds, refreshing linens, and maintaining supplies. You’ll also support dining services by delivering and collecting meal trays, assisting with hydration, and providing snacks or supplements as needed. Behind the scenes, you’ll help ensure equipment is clean, supplies are put away, and the environment remains safe and organized. Throughout your shift, you’ll interact with residents, families, and team members, delivering a high level of customer service while helping create a positive and caring community experience.

Requirements

  • Ability to read, write, understand, and carry out instructions.
  • Comfortable with physical tasks such as standing, walking, bending, and lifting throughout the shift.
  • Ability to lift and move up to 35 pounds without assistance.
  • Maintain a positive, cooperative approach when supporting residents and team members.

Nice To Haves

  • Previous experience in a healthcare or senior living setting is a plus.

Responsibilities

  • Assist with transporting residents to meals, activities, and other areas as needed.
  • Provide one-on-one support and meaningful interaction with residents.
  • Address resident needs within scope and communicate with the care team as appropriate.
  • Help maintain clean, organized, and well-stocked resident rooms.
  • Make beds, change linens, and remove trash and soiled items.
  • Deliver and collect meal trays, refill water, and provide snacks or supplements.
  • Clean resident equipment and restock supplies throughout the shift.
  • Follow safety, sanitation, and infection control protocols.
  • Assist team members as needed to ensure smooth daily operations.
  • Share relevant updates with the care team and maintain professionalism at all times.

Benefits

  • Tuition assistance programs
  • Educational scholarships
  • Wellness Program & Reimbursement ($120 a year)
  • Medical, Vision & Dental Insurance
  • Retirement Savings Plan with employer contributions
  • Daily Pay
  • Generous Paid Time Off (PTO)
  • 6 Paid Holidays
  • 2 Floating Holidays
  • Team Member Referral Bonus Program ($500)
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