Hospitality Aide

ThedacareCity of Berlin, WI
Onsite

About The Position

The Hospitality Aide works under the supervision of a Licensed Nurse to assist in caring for residents by performing numerous non-medical tasks. These tasks may include passing meal trays, passing snacks and water, stocking linen and supplies, performing laundry services for residents' personal clothing, transporting residents to and from activities, making beds, providing 1:1 resident monitoring and activities, and many additional non-medical tasks. The role contributes to the department's goals by being accountable for the delivery of compassionate, safe care and demonstrating a commitment to continuous growth and professional development.

Requirements

  • Supportive, caring, and compassionate.
  • High School diploma or equivalent certificate preferred
  • Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance
  • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
  • Use of computers throughout work day
  • Frequent use of keyboard with repetitive motion of hands, wrist and fingers

Responsibilities

  • Performs delegated non-medical activities using specific competencies for the patient population served.
  • Assists in meeting the non-medical needs of the resident in collaboration with the care team to ensure quality, cost-effective safe resident care practices.
  • Performs basic tasks such as making beds, stripping rooms, passing water and snacks, resident laundry.
  • Respectfully addresses situations to ensure resident concerns and needs are met.
  • Identifies ways to improve the resident’s experience of care, streamline care processes, and lower costs to improve resident, family, and team member satisfaction.
  • Identifies and escalates resident risk to prevent crises.
  • Demonstrates professional and therapeutic relationships with residents, families, team members, and providers.
  • Responds to resident call lights.
  • Assists in transporting residents to in-facility activities.
  • Provides 1:1 resident monitoring and activities.

Benefits

  • Lifestyle Engagement (e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support)
  • Access & Affordability (e.g. minimal or zero copays, team member cost sharing premiums, daycare)

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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