Hospitality Aide

PACS

10d•Onsite

About The Position

The main purpose of this job position is to support the Nursing Department and staff by performing a variety of support functions. This role is crucial in maintaining a safe, clean, and comfortable environment for residents and assisting with daily tasks.

Requirements

Must possess, as a minimum, an 8th grade education.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Proficient in Microsoft Suite products.
Occasionally lift and/or move up to 25 pounds.
Prolonged use of a desktop or laptop computer.
Regularly required to sit, stand, walk and talk, read or hear.
Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.

Responsibilities

Support the Nursing Department and staff.
Perform a variety of support functions.
Become familiar with the facility’s administrative structure.
Report all accidents/incidents to the charge nurse.
Report all changes in the resident’s condition to the Nurse Supervisor/Charge Nurse.
Answer phone calls, especially during mealtimes.
Assist with errands for residents/staff.
Assist with secretarial tasks at the nursing station.
Straighten resident closets/drawers and label belongings.
Maintain orderly and clean resident rooms and common areas.
Follow established policies concerning exposure to blood/body fluids.
Ensure residents who are unable to call for help are checked frequently.
Answer call bells promptly and report needs to CNA/Nurse.
Make rounds assisting residents with blinds, blankets, and call bells.
Turn all medications found in resident's room/possession over to the Nurse Supervisor/Charge Nurse.
Watch for and report any change in room temperature, ventilation, or lighting.
Transport residents to and from meals, activities, and outdoors.
Provide residents with Reality Orientations as instructed.
Pass linen and make unoccupied beds.
Use the wristband or photo card file to identify residents before serving meals.
Clean feeder tables, wheelchairs, bedside/overbed tables, urinals, bedpans, refrigerators, and microwaves.
Place supplies/briefs in resident rooms/common areas and unpack/stock supply room.
Replace trash can liners in wastebaskets.
Inform the Nurse Supervisor/Charge Nurse of any changes in the resident’s condition.
Pass snacks/trays to residents, including protective clothing covers, opening milk cartons, refilling drinks, and cutting food.
Assist residents with identifying food arrangements.
Serve between meal and bedtime snacks as instructed.
Keep residents’ water pitchers clean and filled with fresh water.
Collect and redistribute water pitchers for cleaning.
Check rooms for food articles.
Learn and be aware of code systems for resident needs.
Ensure the resident’s room is ready for receiving the resident.
Greet residents and escort them to their room.
Introduce residents to roommates, other residents, and personnel.
Inventory and mark resident’s personal possessions.
Store resident’s clothing.
Assist residents with packing personal possessions when transferring or being discharged.
Transport residents to new rooms or the receiving area.
Perform all assigned tasks in accordance with established policies and procedures.
Follow work assignments and schedules.
Cooperate with inter-departmental and facility personnel.
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis.
Report defective equipment to Nurse Supervisor/Charge Nurse.
Inform the Nurse Supervisor/Charge Nurse of equipment and supply needs.
Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals.
Maintain the confidentiality of all resident care information.
Treat all residents fairly and with kindness, dignity, and respect.
Knock before entering the resident’s room.
Report all grievances and complaints made by the resident.
Report all allegations of resident abuse and/or misappropriation of resident property.
Honor the resident’s refusal of assistance and report it to the supervisor.
Attend and participate in scheduled training and educational classes.
Attend and participate in scheduled orientation programs and activities.
Attend and participate in annual OSHA and CDC in-service training programs.
Participate in appropriate in-service training programs prior to performing tasks with potential exposure to blood/body fluids.
Wash hands before and after performing any service for the resident.
Keep the nurses’ call system within reach of the resident.
Immediately notify the Nurse Supervisor/Charge Nurse of any resident leaving/missing from the facility.
Follow established safety precautions.
Keep residents’ personal possessions off the floor and properly stored.
Keep floors dry and report spills immediately.
Keep excess supplies and equipment off the floor and store in designated areas.
Wash wheelchairs and walkers as instructed.
Clean, disinfect, and return all resident care equipment to its designated storage area.
Perform routine housekeeping duties related to nursing care procedures.
Store all tools, equipment, and supplies before leaving work area for breaks or at the end of the workday.
Report all hazardous conditions and equipment to the Nurse Supervisor/Charge Nurse.
Report all safety violations.
Follow established smoking regulations and report violations.
Report any communicable or infectious disease.
Report missing/illegible labels and MSDSs to supervisor.
Use only the equipment trained to use.
Operate all equipment in a safe manner.
Use only the equipment and supplies necessary to do the job.
Report defective equipment to the Nurse Supervisor/Charge Nurse.
Inform the Nurse Supervisor/Charge Nurse of equipment and supply needs.