Hospitality Aide

Shepherd of the Valley Lutheran Retirement Services•Warren, OH

2d•Onsite

About The Position

The Hospitality Aide provides assistance for residents in the nursing home, under direction of nursing and medical staff. Shepherd of the Valley is a Christian not-for-profit corporation governed by the basic Christian values of compassion, respect, dignity, spirituality, integrity, and quality. Working for Shepherd of the Valley is not just a job, it's a calling. Shepherd of the Valley provides 5-star treatment at our facilities. We are a healthcare community offering short-term rehabilitation, skilled nursing, long-term care, assisted living, independent living, and home health services.

Requirements

Must have a high school diploma or general education degree (GED); or one to three months customer service related experience and/or training; or equivalent combination of education and experience.
Excellent customer service and communication skills are required.

Responsibilities

Answers signal lights, to determine resident's needs.
Assists with residents, and family requests (limited to essential duties that are appropriate to position).
Serves and collects food trays and assists with serving as needed.
Provides service help to residents and nursing staff as needed, such as, stocking drinks, snacks, and supplies.
Assists with transports of residents.
Assists with resident activity functions as needed.
Runs errands, directs visitors, and answers the telephone.
Cleans wheelchairs and geriatric chairs as instructed.
Keeps resident rooms neat and orderly; assists with dropping of linens, cleaning bedside tables, labeling and putting away of personal items and care items.
Checks trash and water pitchers.
Assists nursing staff with administrative and/or other duties and tasks as needed.