Hospitality Admin

25N Coworking•Waco, TX

8d•$17 - $17•Onsite

About The Position

The Hospitality Admin is an entry-level role in a fast-paced, fun work environment. They are the organizational wizard behind the scenes, keeping records accurate, tracking important details, and making sure the little things never slip through the cracks. They are also a friendly face for our members, helping create a positive experience through organized processes and thoughtful communication. They will manage an ongoing task list that supports the Guest Experience Lead to ensure that 25N members and guests have great workdays every day. In short, they’re the heart and soul of our coworking community, and 25N wouldn’t be the same without them.

Requirements

A can-do attitude and desire to learn and grow with the company.
Proven team player/collaborator.
Excellent organizational skills with the ability to manage multiple priorities and deadlines.
Friendly, professional communication skills with enthusiasm for delivering exceptional member service.
Ability and willingness to manage, prioritize and perform a wide variety of tasks while ensuring attention to detail.
Proficiency with Google Suite (Gmail, Calendar, Sheets, Drive) and the ability to quickly learn new software systems.
Willingness to be flexible, wear many hats, pitch in and perform any work task needed to get the job done (e.g. includes dishwasher loading, making coffee, etc).

Nice To Haves

Experience (or desire to grow) in the field of customer service, hospitality, or event administration is preferred.
Experience with Asana, Yardi, Slack is a plus.

Responsibilities

Manage budget tracker, checklists, attendance lists, and reports for 25N Coworking in Waco.
Support the Director of Sales & Launch and Guest Experience Lead by coordinating projects, organizing information, and following through on location initiatives.
Continuously identify opportunities to improve processes, increase efficiency, and enhance the overall member and guest experience.
Cover the front desk as needed during designated hours to support the Guest Experience Lead.
Create authentic points of connection while checking in members and guests.
Track attendance of members and guests.
Use excellent communication skills to respond to member concerns with thoughtfulness and professionalism, making sure to communicate member-related issues to the Guest Experience Lead.
Support the Guest Experience Lead in tasks related to member on- and off-boarding.
Be active on the Slack member network daily in a creative way.
Manage mail services and pass out mail deliveries daily, or notify members accordingly.
Conduct “sweeps” every hour to ensure a tidy and welcoming working environment.
Brew coffee.
Take garbage to dumpsters.
Prepare and maintain the printing station, including the restock of supplies.
Set up, service and reset meeting rooms.
Assist the Guest Experience Lead in organizing, coordinating and preparing event details.

Benefits

Hourly pay rate starting at $17 per hour.
1 week of vacation time after 3 months, 2 weeks of vacation on the 1st & 2nd anniversary, and 3 weeks of vacation time on the 3rd and following anniversaries.
11 paid holidays per year.
5 days of paid sick time per year
2 days of paid volunteer time per year.
Full suite of healthcare benefits (Including medical, dental, vision, disability and life insurance)
401k Retirement Savings Plan
$1,000 annual stipend for ongoing training, wellness, and education
Endless freshly brewed coffee/tea.
25N-branded swag and snacks (yes, really)