Hospital Unit Secretary, Long Term Care Center, Full-Time, Days, 7AM-3:30PM
About The Position
The Hospital Unit Secretary facilitates department and patient flow and patient care by serving as a frontline ambassador in customer service and performing clerical duties and data entry. This role is at Jackson Memorial Long-Term Care Center, a non-profit, 180-bed skilled nursing facility owned and operated by Miami-Dade County, Public Health Trust, and Jackson Health System. The secretary prepares and maintains medical records, updates patient and unit information in computer systems, supports unit operations, communicates with patients, visitors, and staff, and helps manage supplies and equipment. The position is full-time on the day shift, 7:00 a.m.–3:30 p.m.
Requirements
- High school diploma.
- Generally, 0 to 3 years of related experience.
- American Heart Association and other applicable life support certification for Healthcare Providers may be required at the unit level upon hire, with at least 6 months of validity and maintenance at Jackson Health System for the duration of employment.
- Unit-specific credential listed: AHA Basic Life Support (BLS) with 6 months validity.
Responsibilities
- Prepare and maintain medical records by labeling pages, filing forms and reports, copying and thinning charts, flagging unsigned forms, following up on completion, and scanning documents into the electronic documentation management system.
- Maintain and update the bed-tracking system and unit census, transfer and discharge patients in the computer system, enter patient or unit charges, and ensure computer census accuracy.
- Perform Computer Physician Order Management duties, including printing forms and documenting calls about consults with the date, time, and name of the person spoken to.
- Ensure accuracy of patient status, such as observation, inpatient, or telemetry status.
- Assist nurses with patient requests as needed.
- Assist with transporting supplies and specimens.
- May help deliver meal trays and nourishments and complete menus, if applicable.
- Obtain the updated operating room schedule daily.
- Maintain cleanliness of the unit and nurse station.
- Greet visitors, answer patient call systems and telephones, and deliver messages to the appropriate person.
- Maintain working knowledge of printers and other clerical equipment, report malfunctioning or broken equipment, and track equipment according to unit or entity standards.
- Assist with materials management, including ordering supplies, forms, and floor stock.
- Orient new employees to the job.
- Assist in collecting and storing patient belongings.
- In certain units, verify active diet orders with the RN and assist with patient discharges and transfers as needed.
- Demonstrate service excellence and CARE values: Compassion, Accountability, Respect, and Expertise.
- Perform other related job duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
