Hospital Site Supervisor

Allied Universal • Highlands, NC

6d • Onsite

About The Position

Allied Universal® is hiring a Security Site Supervisor. The Security Site Supervisor provides daily leadership and oversight of Security Operations within a Healthcare facility for a high-profile customer. This role ensures a safe, secure, and Patient-Centered environment by coordinating Security Services, supporting Clinical Teams, and maintaining compliance with client policies, Joint Commission standards, (Emergency Medical Treatment and Active Labor Act) EMTALA, Centers for Medicare & Medicaid Services (CMS) requirements, and Hospital-specific procedures. The Supervisor serves as the primary liaison between Hospital Leadership, the Security Account Manager, and frontline Officers. promoting a culture of compassion, professionalism, and trauma-informed care. Now hiring for Hospital Shift Supervisor in Highlands, North Carolina! Join a company that values internal promotions and offers clear paths for career growth!

Requirements

• Supervisory experience
• High school diploma or equivalent
• Current driver’s license if driving a company- or customer-owned vehicle
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Minimum of two (2) years of verifiable employment history relating customer service or the protective service industry (preferably security, healthcare, military, law enforcement, or corrections)
• Must be at least 18 years of age, or higher if required by the state
• Able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Problem solving skills
• Active listening skills
• Ability to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Able to mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Attention to detail

Nice To Haves

• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
• Bachelor’s degree in law enforcement or criminal justice related studies
• A minimum of 8 or more years of service in any military branch
• Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

Responsibilities

• Perform security patrols of hospital grounds on foot or in vehicle; document detailed observations of unusual conditions that may create security concerns or safety hazards
• Assist hospital staff with de-escalation of situations involving patients; restrain combative individuals as necessary (within company and customer guidelines)
• Transport patients to the morgue, as needed
• Assist in escorting patients from helicopter pad (high elevation) to the emergency room
• Assist with evacuations during fires, medical emergencies, and natural disasters
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitor entrances and exits; ensure only authorized individuals enter and exit the hospital, and that no contraband or hospital items are brought in or out
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED