Hospital Services Technician

WM•Merrillville, IN

3d•Onsite

About The Position

Stericycle is now part of WM. This role involves traveling between customer healthcare facilities to provide on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. The job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity. This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing.

Requirements

On-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers.
2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.
Valid Driver's License

Nice To Haves

High School Diploma or GED (accredited)

Responsibilities

Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
Maintains a rigid collection and service schedule.
Communicates duty status on a defined scheduled.
Perform other duties and responsibilities, as assigned.