Hospital Services Technician

Waste Management, Inc. (WM)•Baldwin Park, CA

2d•Onsite

About The Position

Under management direction, a Remote Hospital Services Technician provides service to a customer healthcare facility located outside the boundaries of service established for existing service teams. These healthcare facilities most often are located within a small labor market, and are considered remote to normal business operations. Often, the remote facility is an hour away from other healthcare facilities serviced by the Company. Remote Hospital Service Technicians generally work a minimum of 10 hours or less per week. Team members within the local small labor market typically are responsible to service a single healthcare facility.

Requirements

This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers
2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
Valid Driver's License
This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols.
As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.

Nice To Haves

High School Diploma or GED (accredited)

Responsibilities

Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
Maintains a rigid collection and service schedule.
Communicates duty status on a defined scheduled.
Perform other duties and responsibilities, as assigned.