Hospital Services Tech (PT)

LIFESHARE BLOOD CENTER•Monroe, LA

12d•Onsite

About The Position

LifeShare is seeking a dependable Blood Product Distribution Technician to join our hospital services team at our Monroe donor center. The Technician will provide excellent customer service and adhering to established quality practices, the Technician helps to ensure a safe blood supply is available at healthcare centers in our community when needed for traumas, therapies and treatments. The ideal candidate is dependable, punctual and acts in a professional manner. They demonstrate a positive approach toward donors, team members and hospital staff members and have a passion for service to our community. Join us in our important mission to connect blood donors and the lives they impact.

Requirements

High school diploma or equivalent
Must be dependable, punctual and have effective communication skills
Must demonstrate a positive approach toward customers and other staff members, acting in a highly professional manner at all times
Must be able to maintain confidentiality of donor or patient information at all times
Work requires frequent operation of a vehicle, sometimes for long periods of time.
Must be able to lift equipment, such as coolers and shipping packages, up to 40 lbs., unassisted.
Must be able to work irregular hours, often in excess of 8 hours per day, work within the on-call rotation, weekends and holidays.
Must be able to work with needles, scissors, blood bags, human blood and blood processing equipment and work in a fast-paced environment.
Work involves potential exposure to infectious diseases from blood and blood products.
Requires the operation of a Company vehicle; must have current valid driver’s license, 3 years of driving history, and a satisfactory driving record.

Nice To Haves

6 months of on-the-job experience and meets or exceeds all position competencies and departmental quality standards.
Must have successfully completed training on use of irradiator (where applicable)
12 months of on-the-job experience and meets or exceeds all position competencies and departmental quality standards.

Responsibilities

Monitors blood product inventory levels; retrieves blood products from collections sites; receives and fulfills customer orders; packages and delivers products to healthcare facilities and to other centers as needed.
Drives Company vehicle to pick up donor blood from blood collection sites and transport blood to the appropriate locations.
Prepares all necessary paperwork; separates unsuitable units; packages blood products collected and blood samples tubes and transports to processing facility.
Prepares apheresis product in computer.
Monitors product inventory levels at all times and notifies supervisor when levels fall below established minimum levels. Identifies and removes outdated products.
Answers telephone to receive product orders from hospital customers or other centers; documents orders, selects units, charges out and fills orders.
Packages for transport and/or shipment of blood, blood components and/or derivatives to/from the hospital; converts and relabels product.
Receives returns of products, documenting appropriately in the computer system.
Follows all Company policies and procedures, regulatory requirements (e.g., FDA, OSHA, AABB) and complies with good manufacturing practices (cGMP).
Participates in various meetings, such as in-service training, continuing education programs, staff meetings, and safety meetings.
Maintains, organizes, and cleans and decontaminates functional work area, equipment, and vehicles; reporting malfunctioning equipment or vehicles as soon as detected.
Makes routine decisions pertaining to work duties as permitted under policies and procedures, referring to the supervisor any issues which could possibly harm a donor or employee, cause adverse opinions of the Center or the Company, or interfere with the operations of the department or Center.
Meets and exceeds customer expectations and adheres to established quality practices while seeking to continually improve work performance.
Models LifeShare’s mission and values, integrating them into daily decisions, behaviors and actions.
Promotes cooperation and communication within a team to achieve Company and departmental goals and deliverables.
Completes other assignments and duties as may be assigned.
Consistent with training, performs intermediate product management duties, including: Irradiates product as necessary (where applicable)
Monitors equipment and responds to alarms and alerts; performs preventative maintenance of equipment.
Makes decisions relative to quality control (including shipment temperature checks, discarding/destroying of unsuitable units, shipping of expired units for further manufacturing), safety issues, company policies and public relations
May provide immediate guidance and direction to junior technicians
Performs departmental record control responsibilities to include review, corrective action and organization
Consistent with training, performs advanced product management duties, including: Shipping of dangerous goods, manual labeling, processing test-positive Autologous units, and receiving blood derivatives
Monitors product storage equipment, alarm activation for temperature monitoring system function checks, audit reports.