Full-Time Hospital Services Swing Technician (Floater)

WM•Pittsburgh, PA

1d•Hybrid

About The Position

Stericycle is now part of W M. Under management's direction, the Hospital Services Swing worker travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various WMHS programs. This includes, but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. This role also fills in for other Team Members who are on vacation, sick, leave, etc., and assists the Supervisor as needed, covering schedules and locations, which may vary based on coverage required.

Requirements

This position requires on-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers.
2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations or preferred education requirement
Driver's License
Extensive lifting, walking, bending, and pushing.
Must be able to lift up to 55 pounds and push and/or pull carts weighing as much as 500 pounds.

Nice To Haves

High School Diploma or GED (accredited)

Responsibilities

Primary back up for Hospital Services Technicians.
Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding.
Installs product, resurvey accounts and assists Supervisor in asset/inventory management.
Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
May travel to customers in assigned area to proactively resolve customer service questions and issues.
Maintains a rigid collection and service schedule.
May assist with installs as required.
Communicates duty status on a defined scheduled.
Perform other duties and responsibilities, as assigned.