Hospital Services Coordinator

The Children's Home of Pittsburgh • Pittsburgh, PA

7d • $23 - $28 • Onsite

About The Position

The Children's Home is seeking a Full-Time Hospital Services Coordinator. The Hospital Services Coordinator is a member of the Care Coordination Team and will assist in the coordination and organization of all day-to-day functions in the hospital, daily maintenance of all medical records, and responsible for efficient and accurate scheduling of in-patient and outpatient services through the various programs of The Children’s Home. This position will also work closely with the Manager of Care Coordinator/RN Admissions Case Manager in the planning and admitting of new patients to the Pediatric Specialty Hospital. The schedule for the position is Monday-Friday 7:30 am - 4 pm OR 8 am - 4:30 pm.

Requirements

• High school diploma or equivalent required.
• Completion of medical secretary/admissions/registration program, or other related program, or 2-4 years of experience in a medical field.
• General knowledge of computer software and electronic medical records.
• General knowledge of Microsoft Excel.
• Works independently and efficiently, possessing a high attention to detail and maintaining the volume of scheduling clients.
• Strong organization, time management, and interpersonal skills.
• Interpersonal and communication skills necessary to effectively communicate with patients, staff and other personnel.
• Ability to consistently maintain confidentiality with regards to all client information.
• Partially active and partially sedentary position must be able to access the patients and families, and also must be able to sit or stand for long periods of time.
• Must be able to push, pull, and occasionally lift, or carry up to 10-50lbs as required to access file boxes, supplies, etc.
• Ability to interact and communicate in a professional and courteous manner with other staff and guests in-person, via email or phone, or virtual conference.
• Manual dexterity necessary to operate a computer and telephone systems, and other typical office equipment.

Nice To Haves

• Knowledge of third-party healthcare coverage, insurance regulations and authorizations preferred.

Responsibilities

• Coordinates the maintenance of the medical record for all patients within The Children's Home.
• Ensures that all new patient information is obtained and processed with appropriate admitting paperwork for admission of patient, including assigning the patient’s medical record number and processing initial insurance verification.
• Ensures that all test results/reports are in the patient’s chart once reviewed.
• Gathers test results from the CRNP office, scans into EMR, and obtains results that have not been received.
• Assists with reconciling lab bills.
• Compiles infection control data for submission to Quality and Compliance Manager.
• Under the direction of Manager of Care Coordination/RN Admissions Case Manager and Clinical Leaders, sets up ambulance transports for scheduled and unscheduled admissions, discharges, and transfers providing EMS with authorization as available.
• Ensures that all patient charts are assembled in an appropriate manner.
• Coordinates the review process of all medical records at time of discharge, ensuring that all necessary information is completed and in compliance with PA State regulations.
• Interacts with the RN Case Manager/Utilization Review to ensure that all appointments at outpatient facilities are scheduled and required documentation obtained.
• Prepares Med Exec packet and transcribes meeting minutes each month.
• Coordinates administrative and clerical functions as needed under the direction of the Chief Nursing Officer, Manager of Nursing Services and the Manager of Care Coordinator/RN Admissions Case Manager.
• Schedules appointments for various services, including therapies, assessments, etc.
• Ensures all program-specific patient demographics and insurance information are obtained prior to appointment and accurately entered into the electronic medical record system in a timely manner.
• Maintains patient records ensuring all required information is obtained and entered and/or scanned into the patient’s chart.
• Follows up on any outstanding insurance issues for inpatient care and other services to ensure accurate invoicing and communicates closely with RN Case Manager/Utilization Review and Accounts Receivable Associate.
• Responsible for creating, maintaining, and retrieving patient records, obtaining information required for authorizations, retrieving information needed for reviews and appeals, and other department projects.
• Provides support for front desk reception duties.

Benefits

• Medical Insurance - The Children's Home pays the ENTIRE deductible!
• Dental Insurance
• Vision Insurance
• Employer Contribution - Earn an additional $600/yr. just for being full-time!
• Life Insurance
• Long Term Disability
• Supplemental Insurance
• 401(k) & Match - Immediately eligible for match of 50% on up to 6% of contributions!
• Annual Merit Increases
• Paid Time Off (PTO) - Very Generous PTO Plan!
• FREE On-site parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED