Hospital Service Technician

Agiliti Health•Lexington, KY

1d•Onsite

About The Position

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. They serve within hospitals, healthcare facilities, and over 90 local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently. This role requires a commitment to continual improvement of product quality, reliability, value, and service efficiencies. Technicians are expected to maintain professional relationships with hospital staff and act as subject-matter experts in customer service.

Requirements

High school diploma or equivalent.
Customer service experience required
Basic computer skills.
Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
May be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements, including the COVID-19 vaccination.

Nice To Haves

Prior work experience in hospital setting preferred.

Responsibilities

Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
Provides a quality service, performs to quality standards, and meets both customer and company metrics.
Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.