Full-Time Hospital Service Technician

WMBaltimore, MD
Onsite

About The Position

Under management direction, a Remote Hospital Services Technician provides service to a customer healthcare facility located outside the boundaries of service established for existing service teams. These healthcare facilities most often are located within a small labor market, and are considered remote to normal business operations. Often, the remote facility is an hour away from other healthcare facilities serviced by the Company. Remote Hospital Service Technicians generally work a minimum of 10 hours or less per week. Team members within the local small labor market typically are responsible to service a single healthcare facility.

Requirements

  • On-site presence at WMHS customer locations and compliance with all mandatory immunization requirements imposed by such customers.
  • 2 years industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills and tact in providing superior customer service in a variety of settings and situations.
  • Valid Driver's License

Nice To Haves

  • High School Diploma or GED (accredited)

Responsibilities

  • Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various WMHS programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Management.
  • Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded.
  • Maintains a rigid collection and service schedule.
  • Communicates duty status on a defined scheduled.
  • Perform other duties and responsibilities, as assigned.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • stock purchase plan
  • company matching on a 401(k)
  • paid vacation
  • holidays
  • personal days
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