Hospital Lead Security Officer - Marlborough, MA

Securitas • Marlborough, MA

2d • Onsite

About The Position

We help make your world a safer place. We are a trusted security provider committed to delivering professional, reliable, and responsive services. With a presence across multiple industries and communities, our mission is to protect people, property, and peace of mind.

Requirements

• High School Diploma or GED required.
• Minimum 2 years of security or supervisory experience.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficient in intermediate computer use and report writing.
• Reliable transportation and communication.

Nice To Haves

• Prior hospital experience preferred.
• Experience onboarding and training new hires is a plus.

Responsibilities

• Supervise Security Officers and Lead Officers, ensuring all duties are performed in accordance with post orders and company policies.
• Train new and existing staff, review post procedures, and ensure team readiness.
• Coordinate shift coverage and ensure all posts are staffed appropriately.
• Serve as the primary point of contact for client representatives, addressing concerns and ensuring service excellence.
• Respond to emergencies, conduct investigations, and file detailed reports.
• Coach, discipline, and evaluate staff performance; document actions and escalate as needed.
• Conduct regular site inspections and patrols to ensure safety and compliance.
• Assist with payroll, personnel documentation, and report submissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED