Hospital Relations Coordinator

OrthoCarolina•Charlotte, NC

6d•Hybrid

About The Position

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. OrthoCarolina is seeking a qualified professional to join our team as a Hospital Relations Coordinator. The Hospital Relations Coordinator supports OrthoCarolina’s hospital relations, service line management, physician call, and medical education initiatives. This role would lead a number of monthly co-management steering committee meetings and assist the Manager, Hospital Relations and Medical Education, with administrative coordination, meeting preparation, dashboard maintenance, communication with internal and external stakeholders, and follow-up on co-management and medical education priorities.

Requirements

Clear, concise communicator with strong written and verbal communication skills.
Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
Ability to prepare meeting materials, track follow-up items, maintain accurate records, and support dashboard/reporting updates.
Professional interpersonal skills with the ability to work collaboratively with physicians, leaders, hospital partners, and internal teams.
Proficient with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Ability to handle confidential information and sensitive communications with professionalism and discretion.
Resourceful, dependable, and proactive in identifying needs, resolving issues, and supporting department goals.
Coachable team player who adapts well to changing priorities and supports a collaborative, high-performing team environment.
Bachelor’s degree required or equivalent combination of education and experience.
1–3 years of healthcare, hospital administration, physician relations, medical education, project coordination, or related administrative experience preferred.

Nice To Haves

Orthopedic experience preferred, not required.
Experience supporting meetings, preparing agendas, tracking action items, maintaining spreadsheets, and coordinating communication across multiple stakeholders preferred.

Responsibilities

Support OrthoCarolina’s service line management and hospital co-management programs under the direction of the Manager, Hospital Relations and Medical Education.
Assist with coordination of all OrthoCarolina monthly co-management Steering Committee and subcommittee meetings, including virtual and on-site meetings at hospital facilities.
Lead a number of monthly co-management Steering Committee and subcommittee meetings
Maintain meeting schedules, attendee lists, calendar invitations, agendas, presentations, and related meeting materials.
Collect, organize, and update facility co-management metric dashboard information and assist with timely distribution to appropriate stakeholders.
Track committee action items, follow-up requests, outstanding deliverables, and metric-related updates to support continued progress across hospital partnerships.
Assist with physician call schedule administration, invoice support, payment tracking, and documentation related to OC and non-OC physician call coverage.
Provide administrative support for OrthoCarolina’s physician graduate medical education programs, including annual Corporate Fellowship Orientation preparation and coordination.
Prepare professional correspondence, meeting notes, reports, spreadsheets, and other materials to support hospital relations and medical education operations.
Collaborate with internal departments, hospital partners, physicians, advanced practice providers, and administrative stakeholders to support timely communication and issue resolution.