Hospital Registration Clerk

Muenster Hospital District•Muenster, TX

2d•Onsite

About The Position

The Registration Clerk registers patients for outpatient and/or inpatient services for the hospital. Answers and accurately directs phone calls, as well as greets and assists visitors. Collects and updates patient information for billing, accepts patient payments and acts as liaison with patient family members or responsible parties, and any other duties which may be required or assigned.

Requirements

High School graduate or equivalent.
Familiar with operating personal computers.
Typing speed of 45 wpm
Operation of ten key adding machine/calculator.
Clear and understandable speech and the ability to hear.
Intermittent walking, sitting, and standing.
Bending, stooping, twisting, reaching, and lifting up to 40 pounds.
The ability to comprehend and follow routine written or verbal instructions or directions.

Nice To Haves

One year of experience working with the public preferred.
Experience in a medical setting preferred.

Responsibilities

Promotes the mission, vision, and values of Muenster Hospital District.
Maintains HIPAA required and all other confidentiality while working with confidential matters on a daily basis.
Follows safety guidelines and all policies and procedures of MHD.
Maintain office supplies
Overhead announcements
Obtain patient information and update in computer
Verify insurance eligibility and benefits
Accept Payments on Accounts
Calculate and collect upfront copay, coinsurance, and/or deductibles as needed
Make appropriate copies as needed for the business office
Check medical necessity thru MedAssets (Medicare and Medicare Advantage)
Coordinate with providers when additional information is needed on an order (i.e. medical necessity, missing diagnosis)
Scan as needed for Department
Inform patients of patient portal and give card with medical record # on it if interested
Review filed orders and call patients as reminder of order before expiration date
Review standing orders and notify providers and patient when new order is required
Precertification requirements for Inpatient and/or Swing bed patients
Coordinate with other departments on orders and scheduling needs (ie..surgery, pre-op, nuc testing)
Go to bank for deposits (includes pharmacy from A/P)
Go to post office and check mailboxes for Clinic and Hospital
Open and sort mail
Approve Time Clock Plus hours daily and submit time off requests for management to approve. Responsible for reporting discrepancies to manager for correction.