Hospital Phlebotomy Technician

Sonora Quest Laboratories / Laboratory Sciences of Arizona•Phoenix, AZ

About The Position

This position may be located in a hospital facility, Patient Service Center (PSC), In Office Phlebotomy (IOP), or Mobile Diagnostic Services (MDS), and may provide coverage at multiple locations. The technician collects and receives biological specimens, enters them into the company computer system, prepares samples for analytical testing, and distributes specimens to the appropriate analytical area. The role includes responsibilities related to pre- and post-analytical testing and may perform specified analytical testing as assigned. The technician follows the Code of Conduct and established policies, procedures, regulatory and accreditation requirements, and applicable professional standards. Float positions require travel and flexible hours to cover multiple locations, including mobile phlebotomy facilities and in-office phlebotomy locations, sometimes with minimal notice. Depending on staffing needs, the role may require weekend, holiday, overtime, and occasional on-call work during weekends, evenings, or early mornings. Career ladder progression from levels II through IV depends on meeting the applicable requirements.

Requirements

  • At least 18 years of age.
  • High school diploma or equivalent may be required depending on state regulatory requirements.
  • Basic knowledge of department resource materials.
  • Completion of a phlebotomy program or phlebotomy experience.
  • Phlebotomy certification as defined by state regulations.
  • May need DHS Fingerprinting Certification or the ability to obtain it.
  • Depending on department and location, must have a valid driver's license in the state of employment and be eligible for coverage under the company auto insurance policy.
  • Must demonstrate personal maturity and responsibility, strong reading, writing, and math abilities, effective oral and written communication, attention to detail, organization, basic computer skills, and the ability to multitask, problem-solve, memorize, and work with interruptions.
  • Must demonstrate exceptional customer service, receive a good performance review, and pass the department-defined on-site competency evaluation and/or assessment.
  • Float positions require travel and flexibility to cover multiple locations and staffing needs, including weekends, holidays, overtime, and possible on-call duties.

Nice To Haves

  • Bilingual in Spanish and English.
  • Knowledge of medical terminology.
  • Additional related education and/or experience.

Responsibilities

  • Collect and receive biological specimens.
  • Enter specimens into the company’s computer system.
  • Prepare samples for analytical testing and distribute specimens to the appropriate analytical area.
  • Perform pre- and post-analytical testing responsibilities.
  • Perform specified analytical testing as assigned.
  • Follow the Code of Conduct and applicable policies, procedures, regulatory and accreditation requirements, and professional standards.
  • Provide coverage at multiple locations when required, including mobile and in-office phlebotomy locations.
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