Hospital Operations Manager (multi-site)
About The Position
Multi Site Hospital Operations Manager Burns Veterinary Group – Detroit Metro area, Michigan Are you a strong team leader with an entrepreneurial mindset who enjoys building teams and driving operational success? Burns Veterinary Group is seeking a motivated Multi Site Hospital Operations Manager to support and lead operations across three veterinary hospitals in beautiful Michigan. This role is ideal for a results driven leader who thrives in a fast paced environment and enjoys working collaboratively with medical leadership to build strong teams, deliver exceptional client service, and ensure high quality patient care. Veterinary industry experience is a plus, we also welcome candidates with leadership backgrounds in human healthcare, retail, hospitality, or other service based industries. This position is best suited for a leader who takes ownership of operational performance, is comfortable making decisions, and enjoys developing strong teams that drive hospital success.
Requirements
- 5+ years of leadership or management experience, preferably in healthcare, veterinary medicine, retail, hospitality, or another service‑based industry
- Demonstrated experience managing financial performance, including budgeting, P&L oversight, labor management, or operational cost control
Nice To Haves
- Veterinary industry experience is a plus
- Experience overseeing multi‑site operations or managing multiple teams or locations strongly preferred
- Bachelor’s degree in Business Administration, Healthcare Administration, Management, or a related field preferred
Responsibilities
- Oversee daily operations across multiple hospital locations, ensuring efficient workflows, strong client service, and high‑quality patient care
- Manage financial performance including P&L, labor management, cost control, accounts receivable, and supply/inventory costs
- Partner with regional leadership to review metrics, identify trends, and forecast operational needs
- Oversee scheduling and payroll processes, balancing labor, workflow demands, and operational efficiency
- Lead operational improvements by enhancing workflows, implementing new systems/technologies, and driving change initiatives
- Build and maintain a positive, collaborative hospital culture centered on teamwork, accountability, and strong communication
- Manage credential tracking for DVM staff and ensure compliance with required license
- Provide coaching, feedback, and performance support to team members
Benefits
- 401(k) with match
- Health, Dental, & Vision insurance
- Paid time off
- Employee pet care discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
