Multi-site Business Manager

VetPartners

8d

About The Position

As the Multi-Site Business Manager, you will lead a portfolio of five PenVet GP clinics, including your own home clinic, bringing operational excellence, positivity and strong commercial leadership to the network. Working closely with Practice Managers and Lead Veterinarians, you will ensure clinics operate efficiently while maintaining exceptional standards of patient care and team wellbeing. Reporting to the General Manager Operations VIC/TAS and based on the Mornington Peninsula, you will play a key role in ensuring clinics perform at their best while remaining aligned with broader business goals.

Requirements

• 3–5 years’ experience in a multi-site or regional leadership role
• Proven ability to lead teams and deliver operational and financial KPIs
• Strong commercial and financial management capability
• Experience in workforce planning, recruitment and people leadership
• Excellent communication and stakeholder engagement skills

Nice To Haves

• Qualifications in business, leadership or HR
• Experience in veterinary, healthcare, retail or franchised environments

Responsibilities

• Lead and support a portfolio of five GP clinics, including oversight of your designated home clinic
• Partner with Practice Managers and Lead Vets to maintain high clinical and operational standards
• Drive financial performance, including budgeting, forecasting and P&L management
• Support clinic leaders to achieve KPIs, improve workflows and optimise efficiency
• Guide recruitment, workforce planning and labour optimisation
• Champion a consistent and exceptional client experience across all sites
• Coach leaders, strengthen culture and build engaged, high-performing teams
• Lead operational improvements, projects and technology rollouts
• Ensure WHS compliance and strong risk management practices

Benefits

• Shared Purpose : Join a passionate community dedicated to making a positive impact on pets and their owners.
• Collaborative Culture: Work in a supportive environment where innovation and personal growth are encouraged.
• Rewarding Work: Know that your contributions directly support a meaningful mission every single day.
• Career Growth: Grow with us through ongoing training and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed