Hospital Manager - St. Charles, IL

Veterinary Emergency Group (VEG)•St. Charles, IL

2d•Onsite

About The Position

As a Hospital Manager, you will guide your people and operate your hospital according to the VEG Way, with a strong sense of ownership and the freedom to shape an environment on the frontlines of change. You will be a consistent presence at the hospital, advancing culture, engagement, efficiency, growth, and financial health by equipping employees with the tools, support, education, and autonomy they need to thrive. Using the VEG framework to guide decisions, you will ensure the hospital performs at a high level while fostering an inclusive workplace where employees feel they belong, take pride in their roles, and invite others to join. You will also build collaborative, mutually rewarding partnerships with referring veterinarians and local businesses, helping make VEG a go-to provider for emergency pet care in the community. This is not a remote position. The role requires availability for nights, weekends, and holidays on a rotating or as-needed basis, and willingness to work in a noisy environment with strong or unpleasant odors.

Requirements

Leadership experience overseeing and scheduling teams of 50 or more, including recruiting, training, facilitating developmental meetings, performance management, and building effective teams.
Financial management experience, including full P&L oversight, budgeting, payroll, and accounts receivable.
Operations management experience, including inventory and facility management.
Desire to be coached and develop personally.
When on the floor, be consistently available, accessible, and approachable; this is not a remote position.
Willingness to work in a noisy environment with strong or unpleasant odors.
Availability to work nights, weekends, and holidays on a rotating or as-needed basis according to hospital needs.
Ability to work well in a fast-paced environment with people from varied backgrounds and personality types.
Empathy and a people-centric approach, including openness to different perspectives.
Humility, including acknowledging mistakes, sharing credit, and recognizing team accomplishments.
A strong sense of ownership, responsibility for outcomes, and commitment to long-term results.
Curiosity and an ongoing interest in learning and developing skills and knowledge.

Responsibilities

Actively recruit, hire, onboard, and continuously develop the right people for VEG and the hospital.
Ensure the hospital delivers a positive experience for patients, customers, and employees.
Ensure the hospital is compliant, well-maintained, and operationally sound.
Drive hospital performance, revenue, margins, and achievement of financial targets.
Help grow VEG’s reputation locally and throughout the industry, online, and in the media.
Build collaborative partnerships with referring veterinarians and local businesses.

Benefits

Competitive compensation, including a 401(k) match.
Comprehensive health and wellness benefits starting on day one, including QPR training and access to free therapy or counseling.
Potential eligibility for equity after one year of full-time, active employment.
Learning and growth programs, including VEG-created clinical and leadership programs and unlimited emergency-room continuing education with a travel stipend.
Annual travel stipend for full-time credentialed employees ($2,500) and full-time uncredentialed employees ($1,000).
Clinical student loan repayment.
Paid parental leave of up to 12 weeks at 100% of regular salary, with fertility and family-building care.
Flexible work schedules.
Employee referral program.
Scrubs, company swag, and food in the fridge.