Hospital Manager - Quincy, MA

Vetcor • Quincy, MA

3d • Onsite

About The Position

Willard Animal Hospital in Quincy, MA is looking for a Hospital Manager to join our leadership team. The ideal candidate will help create a collaborative and engaging work environment and share our commitment to providing exceptional client service and veterinary care to our loyal clients and their pets. The Hospital Manager will primarily be on the floor as a technician or receptionist, so previous veterinary technician or management experience is required for this position. The Hospital Manager will be responsible for operational oversight of our hospital including the mentorship of the technician and receptionist support teams; managing financial and business development of the practice including managing budget and key performance indicators; and overseeing client care and communications by coaching support staff to demonstrate exceptional customer service. This position will split their time between being on the floor with the team as well. We are part of a family of practices with a long history and reputation that separates us from others – see what all the buzz is about!

Requirements

• Previous veterinary technician experience
• Previous management experience

Responsibilities

• Operational oversight of the hospital
• Mentorship of the technician and receptionist support teams
• Managing financial and business development of the practice
• Managing budget and key performance indicators
• Overseeing client care and communications
• Coaching support staff to demonstrate exceptional customer service
• Being on the floor as a technician or receptionist

Benefits

• medical
• dental
• vision
• 401(k)
• career growth potential
• generous personal pet care discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed