Hospital Liaison

VNA Hospice of NWI•Valparaiso, IN

22h

About The Position

The Clinical Liaison RN is responsible for acting as a partner between the referral source and the agency by ensuring collaboration of agency services, coordinating discharge planning, and maintaining excellent communication. They will assist in developing relationships with physicians, hospital staff and facilities, meet with patients and families to educate them on VNA services, communicate with intake on the next steps, and ensure patients get the right service at the right time. The Clinical Liaison RN participates in community outreach and marketing functions.

Requirements

Must have and maintain license as a registered nurse by the state of Indiana. Minimum of associate degree in nursing, graduate of a school of professional nursing.
Minimum of one year of medical/surgical experience in a hospital setting, nursing home, ECF, or home came preferred.
Must maintain current CPR certification.
Must hold and maintain a valid Indiana driver’s license and auto insurance.
Demonstrate comprehensive knowledge and skill in current nursing practice.
Updates nursing knowledge and skills through in-services, continuing education, and journals.
Demonstrates understanding of and ability to articulate agency philosophy and concepts.
Demonstrates knowledge on the agency’s programs and the qualifications patients need to utilize these services.
Ability to use and adapt to current technology.
Responsive to supervision and asks for help when needed.
Effectively utilizes problem-solving approach to patient care and record-keeping.
Functions independently and appropriately and demonstrates the ability to deal effectively with the demands of the job.
Ability to accept responsibility under adverse working conditions, within limits of safety, such as inclement weather conditions, substandard living conditions of patients, etc.
Ability to work independently, exercising appropriate judgment consistently.
Ability to work in a fast-paced environment responding quickly and exhibiting high energy and a calm methodical approach.
Working knowledge of Medicare/Medicaid guidelines and ability to interpret agency, state, and federal regulations.
Ability to deal effectively in stressful situations; demonstrates good conflict resolution skills.
Must be flexible and adapt easily to a changing environment. Ability to multi-task easily.

Nice To Haves

Previous hospice experience and/or demonstrates understanding and support of the hospice philosophy and concept preferred.
Prior experience in critical care, case management, discharge planning and community/physician relations preferred.
Must be sensitive to issues of loss and grief.