Hospital Liaison

Dasco HME LLC • Tampa, FL

1d • Onsite

About The Position

SUMMARY: The Hospital Liaison serves hospital clients as an expert resource and service-oriented partner in the discharge of patients who require DME. This role delivers medical equipment in the hospital and coordinates equipment being delivered to the home. ESSENTIAL FUNCTIONS: Attends daily discharge planning meetings where applicable, record patient needs, communicate patient information to DASCO staff for benefits verification and inventory confirmation. Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs. Delivers equipment to patient’s room for home transition, educate patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, accurately and patiently answers all questions. Maintains working knowledge of home medical equipment and DASCO products and services. Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind. Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while also maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and all other applicable rules and regulations. Encourages and grows relationship with hospital partnership team members. Other duties as assigned by the branch office manager.

Requirements

• High School diploma or GED equivalent.

Nice To Haves

• Associate’s degree in related field.
• Six months’ experience in healthcare/medical/insurance/DME customer service role

Responsibilities

• Attends daily discharge planning meetings where applicable, record patient needs, communicate patient information to DASCO staff for benefits verification and inventory confirmation.
• Meets with patient/family/caregiver to review discharge, equipment needs, and identify any additional needs.
• Delivers equipment to patient’s room for home transition, educate patient/family/caregiver on use, care and maintenance of equipment, completes necessary paperwork, accurately and patiently answers all questions.
• Maintains working knowledge of home medical equipment and DASCO products and services.
• Manages consignment accounts, including inventory, paperwork, and the consignment process, with efficiency and cost reduction in mind.
• Supports a variety of branch operation functions as needed, which may include inventory, records-keeping, working reports, cross training in the branch and order-entry, while also maintaining policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Board of Pharmacy, and all other applicable rules and regulations.
• Encourages and grows relationship with hospital partnership team members.
• Other duties as assigned by the branch office manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees