RN - Hospital Liaison Support
About The Position
The Hospital Liaison RN acts as a liaison between contracted hospitals and the hospice team. This role involves making inpatient visits to hospice patients in facilities and providing in-service education to providers. The position is also responsible for carrying out the education component and sustaining business partnerships with referral sources in the community to support the mission of Four Seasons. It performs pre-admission evaluations for appropriateness for hospice services, initiates the admission process by educating and informing patients/families about hospice and its services, and assists with admission into the program. The role develops a care plan in conjunction with patient goals, the medical team, and Four Seasons’ policies, and obtains informed consents. It provides nursing assessment, initial plan of care, and intervention(s) to optimize patient and family-directed comfort and quality of life, and coordinates discharge planning. Additional duties include building professional relationships with local hospital discharge planners, community relations, and census development activities.
Requirements
- Minimum of 2 years clinical experience preferred
- Minimum of 1 year hospice experience preferred
- Demonstrated superior customer service skills
- Demonstrated skill/expertise in pain and symptom management
- Basic computer skills with demonstrated word processing ability
- Demonstrated ability to effectively collaborate and facilitate the work of the interdisciplinary group
- Demonstrated ability to execute an effective, supportive and sensitive response to needs of patients and their families and to staff members
- Knowledge of Federal, State and Local regulations and Medicare Conditions of Participation
- Knowledge of HIPAA privacy rules and regulations
- Knowledge of electronic medical records systems
- Basic data entry skills, Cerner experience preferred
- Excellent organizational skills
- Excellent interpersonal skills
- Excellent written and oral communicational skills
- Ability to work under pressure to meet deadlines
- Ability to interact with various departments throughout the organization
- Ability to work flexible weekday and weekend hours
- Ability to participate as a team player to coordinate projects
- Ability to plan, prioritize and coordinate multiple projects
- Valid North Carolina RN license, unrestricted
- Valid driver’s license and proof of automobile insurance
Nice To Haves
- Cerner experience preferred
Responsibilities
- Practices within the scope of license, certification or registration, where applicable, and as required by law and regulation.
- Serving as a Four Seasons Ambassador within the community.
- Assessing the patient's physical and mental health including the patient's reaction to illnesses and treatment regimens.
- Recording and reporting the results of the nursing assessment.
- Planning, initiating, delivering, and evaluating appropriate nursing acts.
- Teaching, assigning, delegating to or supervising other personnel in implementing the treatment regimen.
- Collaborating with other health care providers in determining the appropriate patient and family-centered plan of care for the patient and the family and ensures the implementation of the interdisciplinary plan of care is coordinated.
- Implementing the treatment and pharmaceutical regimen prescribed by any person authorized by State law to prescribe the regimen.
- Providing teaching and counseling about the patient's health.
- Reporting and recording the plan for care, nursing care given, and the patient's response to that care.
- Supervising, teaching, and evaluating those who perform or are preparing to perform nursing functions and administering nursing programs and nursing services.
- Providing for the maintenance of safe and effective nursing care, whether rendered directly or indirectly.
- Perform other but similar duties as assigned.
Benefits
- Competitive Salaries, Reviewed Annually
- Annual Operational Performance Bonus Opportunities
- $0 Employee Premiums on Medical Insurance
- Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
- Medical & Dental Insurance Benefits First of the Month after Hire
- 403B Retirement Plan with Employer Match
- Generous Paid Time Off Package of 20+ Days of PTO Per Year
- Up to 6 Paid Holidays
- Employer Paid STD, LTD, & Life Insurance
- Employer Paid Teletherapy & Telemedicine Coverage
- Health & Dependent Care Flexible Spending Accounts
- A Robust Employee Wellness Program
- Up to $3k in Tuition Reimbursement Each Year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
