Hospital Discharge Planning Specialist

Copa Health•Mesa, AZ

1d•Onsite

About The Position

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Requirements

High School Diploma / GED or Associates Degree with a combination of eight (8) years’ direct care experience, required.
Must have a Level 1 fingerprint clearance card issued by Arizona Department of Public Safety of eligible to receive within eight (8) weeks of hire.
Must possess a valid AZ Driver’s License and meet Copa’s driving requirements.

Nice To Haves

Bachelor’s degree in behavioral health or related field and three (3) years direct care experience, preferred.
Previous experience in behavioral health or primary care with duties of case management and care coordination, preferred.
Demonstrated experience and knowledge in discharge planning and readmission prevention processes, preferred.

Responsibilities

Under the oversight of the Copa Clinical Director and Director of Medical Management, implements the Copa Hospital Readmission and Discharge Coordination protocol.
Collaborates with the Inpatient and Outpatient Care Team, assess individual needs to develop a plan with member that promotes long-term health and reduces the likelihood of re-admission. Serves as an added resource to the assigned primary case manager to facilitate individual engagement and follow-up in care, understand and implement post-discharge/post-visit medical orders and to coordinate more specialized post-discharge/post-visit placements (including skilled nursing centers, home health, and residential settings).
Facilitate communication and coordination with the Inpatient Team, RBHA, outpatient team-centered team, and family and/or natural supports, in order to develop and implement the discharge plan.
Completes all necessary discharge planning documents and submits documentation and referral packages in a timely manner to the RBHA and community providers.
Coordinates with the Copa care team to ensure scheduling of post-discharge appointments within 72 hours of the discharge. Ensures follow-through with discharge recommendations and services, and identifies gaps in services

Benefits

Competitive salary and comprehensive benefits package
Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
Dental and Vision Coverage to complement your health plan
Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
10 paid holidays annually
Wellness Program, including access to mental health resources
Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
Affordable Medical, Dental, and Vision plans to fit your needs
403(b) retirement plan with company match to help you plan for your future
Employee Assistance Program with free coaching and therapy sessions
Additional benefits including life insurance, disability coverage, pet insurance, and more