Hospital Development Liaison 1 ~ Work Area: Pinellas County /St. Pete, FL

LifeLink Foundation•Tampa, FL

8d•Hybrid

About The Position

As a Hospital Development Liaison 1, you will directly contribute to LifeLink’s life-saving mission. You will be responsible for working within established LifeLink Foundation, Inc. policies, procedures and protocols to develop plans and implement programs to maximize and increase referrals and donations. This role involves applying approved hospital development program standards and best practices, while maintaining a positive working relationship with staff within assigned hospitals.

Requirements

Passionate about helping others and making a difference.
Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality.
2 – 4-year college degree with a focus of marketing, medical, social work, or a comparable field of study with appropriate related experience.
Ability to apply sound judgement, working with little direct supervision and with a growing degree of autonomy.
Demonstrated public speaking and interpersonal communication skills, with the ability to interact with various types of audiences.
Ability to maintain a positive work environment and demonstrate problem solving skills.
Demonstrated physical ability to lift, carry and/or move equipment and supplies of varying weight from 1 to 30 pounds.
Reliable vehicle with good driving record and current State/Commonwealth license.
Residing within assigned service area is preferred.
Primary home/hospital/office location may be assigned within service area, if applicable.
Puerto Rico Only: Must be fully bilingual – written and verbal English/Spanish.
A collaborator who thrives in a mission-first environment.

Responsibilities

Act as a primary communication link between LifeLink staff and hospital staff.
Develop and maintain relationships with hospital staff, including physicians, residents, nurses, ancillary and administrative staff.
Maintain high visibility on all shifts within assigned hospitals.
Determine each hospital’s unique working environment and organizational structure.
Evaluate process, progress and effectiveness of interactions and set new goals to advance program development and relationships.
Provide education (written/verbal) regarding the donation process.
Develop and implement hospital-specific strategic plans based on data analysis, goals and objectives, updating and modifying on a continuous basis to ensure optimal referral and donation performance.
Enlist the assistance and participation of various coordinator staff to participate in development efforts, as appropriate.
Compile and analyze measurable current activity data to determine effectiveness and define new areas of focus.
Participate in quality assessment performance improvement (QAPI) activities for the OPO as outlined in the OPO Quality Assessment Performance Improvement Plan.
Respond on-site at the hospital as needed to evaluate patient’s medical/social information, huddle with healthcare team about next steps, communicate with the appropriate recovery staff, AOC, and document in iTransplant.
Maintain an open line of communication to HD Leadership at all times, including developments in assigned hospitals.
Act as a resource for new staff.
Comply with departmental budget expectations and requirements.
Participate in special projects and other assignments as directed.