Part Time Hospital Concierge-TH ED-Day Shift (21 Hours)

NYU Langone Health • New York, NY

4d • Onsite

About The Position

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

We have an exciting opportunity to join our team as a Part Time Hospital Concierge-TH ED-Day Shift (21 Hours).

In this role, the successful candidate Support the patient care activities of the nursing unit through maintenance of patient records, supplies, and the environment; coordinates activities with unit staff and other departments; demonstrates clear, concise, accurate and timely communications with members of the health care team, patients families and visitors; incorporates NYU Core Values in all aspects of job performance.

Requirements

• High school diploma or the equivalent.
• Computer literacy including but not limited to keyboard facility, data entry, knowledge of email, use of hospital intranet, multiple telephone line experience and etiquette.
• Evidence of excellent interpersonal skills, effective communication skills both in person and on the telephone, and creative problem solving.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Clerical, customer service, communcations-related experience desirable.
• Bilingual desirable.

Responsibilities

• Support the patient care activities of the nursing unit through timely greeting and check-in of arriving patients;
• Coordinates activities with unit staff and other departments
• Demonstrates clear, concise, accurate and timely communications with members of the health care team, patients, families and visitors.
• Performs service functions including, but not limited to triaging/ answering calls/
• Assisting with concerns and use ofMyWall.
• Works under direct supervision; incorporates NYULH Core Values in all aspects of job performance.

Benefits

• financial security benefits
• a generous time-off program
• employee resources groups for peer support
• holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED