Hospital Collection Specialist - Monthly Bonus (Days)
About The Position
Join our team at Lake Behavioral Hospital as a Hospital Collection Specialist and make a meaningful impact in patient financial services! This full-time role involves verifying benefits and eligibility for admissions, preparing admission folders, and collecting co-pays/deductibles from patients. You will also play a key role in establishing effective and timely payment plans, coordinating with utilization review and discharge planning to minimize the risk of non-payment, and ensuring accurate financial collections. Your role will be crucial in helping patients understand their financial responsibilities while supporting both Inpatient and Outpatient Services. Familiarity with various insurance types is key.
Requirements
- High School Graduate (or equivalent) required; college degree preferred.
- Minimum of 1 year experience in a hospital business office setting, ideally within psychiatric services.
- Familiarity with insurance coverage plans, copayments, and deductibles is essential.
- Working knowledge of managed care, commercial, and government insurance plans.
- Basic knowledge of public assistance programs and required financial forms.
- Proficiency in Microsoft Office applications, with a strong focus on Excel.
- Detail-oriented with basic mathematical and analytical skills to resolve financial issues.
- Positive demeanor and strong verbal and written communication skills.
- Professional appearance and approach.
- Ability to quickly learn the MedHost patient accounting software system.
- Strong communication skills and professional demeanor.
- Effective time management skills to handle multiple priorities in a fast-paced environment.
- Self-starter with a high degree of drive, initiative, forward-thinking, and follow-through.
Nice To Haves
- MedHost experience is preferred but not required.
Responsibilities
- Accurately verify insurance benefits and eligibility for all admissions.
- Prepare admission folders and collect co-pays/deductibles from patients.
- Assist with establishing payment plans and coordinating financial arrangements with collection personnel.
- Collaborate with utilization review and discharge planning to limit the risk of non-payment.
- Provide ongoing patient benefit information and participate in patient discharge procedures.
- Maintain proficiency in navigating managed care contracts, government intermediaries, and up-to-date regulatory requirements for prompt reimbursement.
- Strong ability to prioritize and efficiently manage time.
- Proficient computer skills with Microsoft Office.
Benefits
- 401(k) + matching
- Health insurance
- Vision insurance
- Dental insurance
- 100% company-paid long-term disability insurance
- Paid time off
- Paid holidays
- Cafeteria on site + discounted meals
- Employee engagement events
- Employee assistance program
- Employee recognition program
- Free parking
- Career & training development opportunities
- Dynamic and inclusive work environment
- Engaged management team dedicated to your success
- A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
