Hospital Billing Specialist Lead - THPG

#REF!Plano, TX
Remote

About The Position

This is a remote position for a Hospital Billing Specialist Lead within THPG. The role involves directing staff, monitoring work queues, assisting leadership with analysis and problem-solving, and acting as a subject matter expert. The team emphasizes strong teamwork, collaboration, and a fast-paced environment focused on making healthcare more accessible.

Requirements

  • H.S. Diploma or Equivalent
  • 5 Years Billing experience in a health care environment.
  • Knowledge of third party billing regulations and third party payer requirements.
  • Working knowledge of industry standard medical coding conventions.
  • Must be detail oriented and have strong organization skills, and communication skills.
  • Proficient computer skills.
  • Possess a strong work ethic and a high level of professionalism.
  • Must be a dependable self-starter and be deadline driven.
  • Must have the ability to work well independently and in a team setting to meet organizational goals.

Nice To Haves

  • CPC - Certified Professional Coder Upon Hire

Responsibilities

  • Direct staff on work assignments to ensure all work queues are worked timely and efficiently.
  • Step in as needed to help clear work queues.
  • Assists in monitoring charge review, charge edit and PCR/Denial work queues to ensure compliance with established guidelines.
  • Maintains records to record/track discrepancies.
  • Assist leadership in conducting follow-up on identified discrepancy/issues and root cause analysis to prevent systematic recurrence of issues.
  • Serves as a subject matter expert, providing direction to less experienced staff.
  • Assists with training, auditing of work, and provides feedback on opportunities for improvement.
  • Assist leadership in ensuring productivity standards are consistently met.
  • Assists less experienced staff in resolving more complex and/or escalated patient billing inquiries and problems, handling follow-up questions from patients, resolving discrepancies or errors.
  • Acts as a liaison with Practice Managers to obtain necessary information and resolve reconciliation discrepancies.
  • Audits denials and write-offs looking for trends and educates staff as appropriate.
  • Perform other duties as assigned.
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