Hospital and Community Liaison

Autumn•Galax, VA

2d•Hybrid

About The Position

This position will serve both Waddell Nursing and Rehab Center and Hillsville Health and Rehabilitation Center. Make a difference behind the scenes - join our team and help support compassionate care in communities across the company! We’ve been recognized by Newsweek and Plant-A Insights Group as one of America’s Most Admired Workplaces for 2026! As an employee recently said, “I feel I have a lot of support. I feel like part of the team.”

Requirements

Must have a high school diploma or equivalent and a minimum of two (2) years college education in the field of healthcare administration, business management, and/or marketing or public relations related to skilled nursing/long term care.
Must have a minimum of two (2) years’ experience in a healthcare setting.
Candidate must have a working clinical knowledge of medical terminology and healthcare industry trends.
Demonstrated success with strong sale and marketing skills in post-acute industry.

Nice To Haves

Previous experience in skilled nursing facility marketing and sales preferred.

Responsibilities

Performing job duties that relate to the management or general business operations of the Communities, such as public relations, marketing, and revenue generation for the Communities.
Identifying, assessing, and managing customer referrals for their assigned hospital account(s).
Ensuring appropriate market penetration and a positive public image.
Primarily working in assigned hospital account(s) daily and regularly being engaged with the Communities the Liaison supports while maintaining excellent customer service to achieve the Community’s business objectives.
The success of the Liaison will be measured by referral volume, relationship development, census targets, and census trends.

Benefits

Flexible Pay Options – Choose On-Demand Pay and get paid as soon as tomorrow for work done today or opt for our Weekly Pay schedule!
Positive, Family-Like Atmosphere – Work in a fun, supportive environment where you’re valued.
Generous PTO & Benefits – Enjoy a comprehensive benefits package designed to support your well-being.
Tuition Assistance – Advance your career with educational opportunities and support.
DAILY Pay!
Benefit eligibility the first of the month following 30 days
Comprehensive benefit packages including medical, dental, and vision, and more.
Health Savings Account available with employer contribution.
401K through Fidelity
Employer-paid life insurance (FT employees)
Robust Employee Assistance Program
Generous Paid Time Off (PTO)
Educational, leadership, and tuition opportunities
Various discount programs offered, including discounted childcare programs through KinderCare
Wellness programs offered through WebMD
Employee recognition programs