Hospital Administrative Director, Surgery and Plastic Surgery

NYU Langone Health • New York, NY

8d • $119,356 - $200,000 • Onsite

About The Position

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Position Summary:
We have an exciting opportunity to join our team as a Hospital Administrative Director, Surgery and Plastic Surgery.

In this role, the successful candidate The Administrative Director, Surgery and Plastic Surgery is responsible for the day-to-day operations for the Departments of Surgery and Plastic Surgery. This includes providing administrative oversight, financial planning, as well as operational direction and evaluation, in a manner consistent with the departmental/divisional mission, purposes, and goals.

Requirements

• Masters degree in business administration, health care administration or related field
• 5 years' related progressively responsible management and budget administration experience
• Experience planning and implementing administrative activities
• Experience supervising staff
• Exceptional organizational skills and attention to detail.
• Written and oral communication skills applicable to a wide variety of audiences.
• Experience with process improvement methodologies such as Lean and Six Sigma.
• Experience with managing frontline and supervisory staff.
• Experience working directly with physician leaders.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Nice To Haves

• 7-10 years of relevant management experience.
• Expert in Microsoft Suite and familiarity with Tableau.
• Proficient in budgeting/financial reporting software.

Responsibilities

• Provides daily oversight and management of staff resources, patient and staff schedules where needed, supplies, equipment and environment of care with a focus on efficiency, patient throughput, quality and safety. This includes assuring timely discharges to reach MDT goals.
• Leads projects and initiatives focused on achieving institutional goals and promoting growth of the services by developing proposals to optimize existing services or to realize new opportunities and by leading others as a change agent to achieve desired outcomes.
• Facilitates the development and implementation of operational workflows, policies and procedures, and staff development activities to ensure the efficiency of operations, promote quality of care and the financial stability of operations.
• Facilitates the administrative process of clinical/departmental activities including recruiting and on-boarding, maintaining records, organizing meetings, seminars, trainings, etc.
• Establishes and monitors goals, objectives and service standards for the departments in conjunction with departmental/organizational leadership
• Works with other hospital teams and key stakeholders, including physician, nursing, ancillary and operational leadership to drive efficiency.
• Engages with staff and establishes an effective communication strategy to support staff engagement.
• Maintains awareness of new and emerging technologies to manage the process of innovative change effectively with knowledge of the clinical implications.
• Partners with appropriate leadership to initiate clear communication to patients, attendings and stakeholders during emergency situations related to weather, crisis, technical/mechanical issues, environmental issues, surges in patient volume, etc.
• Prepares operational and capital budgets.
• Develops strategies for cost containment and maximization of revenues by working with organizational stakeholders including physician leaders, supply chain, nursing and finance
• Works closely with finance along with AVP and Chief of Service on budgeting, including ongoing monitoring, understanding variances, and maintaining close fiscal responsibility
• Collaborates with Chief of Service and designees around value-based initiatives to reduce unnecessary costs while driving patient quality and safety.
• Works with Chief of Service and designees to identity opportunities for revenue capture through effective clinical documentation in conjunction with the Director of Quality
• Proactively works with the Chief of Service and AVP on future capital needs and shepherds new/replacement equipment through the capital review process
• Fosters ongoing mentoring, coaching, development and professional advancement of management and staff at all levels within areas of responsibility.
• Promotes collaborative relationships within Medical Services and with other Hospital constituencies to advance service goals and participates actively in the recruitment and selection of Medical Service management/professional staff, etc. as appropriate.
• Reviews employee engagement surveys in detail identifying opportunities to improve staff engagement.
• Supervise direct and indirect reports in their accomplishment of goals, tasks, and departmental initiatives.
• Synthesizes complex information in high-quality deliverables for presentation to senior leadership. Serve as resource to determine appropriate data sources to obtain information necessary to achieve department and/or organizational goals.
• Works collaboratively with the Hospital Operations and Analytics team to build and enhance service-specific dashboards to drive change and continue monitoring.
• Utilizes available operational dashboards to identify opportunities and implement effective corrective actions when opportunities arise.
• Works collaboratively with the Department Administrators and Hospital leaders on operationalizing strategic goals for the department
• Performs ad hoc quantitative and qualitative analyses (to inform leadership decisions).
• Leads the maintenance and achievement of Trauma Level 1 ACS and MBSAQIP accreditation, which includes successful site visits by accreditation bodies. Works with Regulatory, program leadership, and liaison services to ensure we are meeting standards, maintaining registries, and identifying opportunities for proactive adjustments.
• Develops, monitors, and maintains quality assurance programs in compliance with applicable TJC, CMS, NYS DOH and other regulatory standards
• Ensures compliance with and performance on national measures, TJC national patient safety goals, hospital shared goals, and other hospital operational and quality metrics.
• Anticipates changes in regulations and develops a plan for compliance and/or performance improvement.
• Participates in special projects and performs other duties as aligned with the mission and values of the organization.

Benefits

• financial security benefits
• a generous time-off program
• employee resources groups for peer support
• holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager