About The Position

The volunteer plays a vital role in enhancing the quality of care delivered to the patient and family through patient/family care activities or administrative activities that support the hospice agency's goal of quality patient/family care. This is a volunteer position and ineligible for pay.

Requirements

  • Experience in working with people and willing to serve others.
  • Mature, non-judgmental, caring, people-oriented individual who is supportive of the hospice concept of care.
  • Completes Volunteer Training Program.

Nice To Haves

  • Bereavement Volunteer: knowledge of the death and dying process; interacts with family in a caring and compassionate manner; assists with arrangements after death; assists with agency memorial services or activities; assists with community education on end-of-life issues.
  • Patient Care Volunteer: records accurate, legible, timely, and objective documentation of each patient/family encounter; schedules regular visits with patient/family as designated in the Plan of Care; provides respite care for family; attends IDG for updating of Plan of Care as appropriate; communicates any changes or observations to assigned supervisor and Administrator.
  • Administrative Volunteer: completes all assignments in a timely manner; paperwork is neat, thorough, and legible.

Responsibilities

  • Provides assistance to the hospice program and/or patient/family in accordance with designated activities.
  • Provides input into the Plan of care and Interdisciplinary Group meetings as applicable.
  • Accurately documents services provided as trained and instructed by the hospice agency.
  • Maintains strict patient confidentiality.
  • Communicates any changes in the patient's status or observations to assigned supervisor and/or Administrator.
  • Attends at least four (4) in-services per year.
  • Participates in community outreach projects for the agency.
  • Bereavement Volunteer: knowledge of the death and dying process; interacts with family in a caring and compassionate manner; assists with arrangements after death; assists with agency memorial services or activities; assists with community education on end-of-life issues.
  • Patient Care Volunteer: records accurate, legible, timely, and objective documentation of each patient/family encounter; schedules regular visits with patient/family as designated in the Plan of Care; provides respite care for family; attends IDG for updating of Plan of Care as appropriate; communicates any changes or observations to assigned supervisor and Administrator.
  • Administrative Volunteer: completes all assignments in a timely manner; paperwork is neat, thorough, and legible.
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