Hospice Triage & Support LVN

BUTTE HOME HEALTH INC•Chico, CA
•$33 - $40•Hybrid

About The Position

Butte Home Health & Hospice is seeking a compassionate, organized Licensed Vocational Nurse (LVN) to join our Hospice team in a full-time, primarily office-based role. This position is ideal for an LVN who enjoys hospice care but is also looking for a role focused on phone triage, care coordination, communication, and supporting the clinical team from the office. As our Office LVN, you will serve as an important clinical resource for patients, families, caregivers, and our Hospice team. This is a full-time office position, but the LVN will also be trained and maintain competency to perform hospice patient visits. Although the primary responsibility is office-based, occasional field visits may be needed to support patient care, staffing needs, or changes in patient condition.

Requirements

  • Current California LVN license
  • Strong communication and telephone skills
  • Excellent organization and follow-through
  • Comfortable communicating with patients and families during sensitive situations
  • Ability to recognize and appropriately escalate changes in patient condition
  • Strong teamwork and collaboration skills
  • Valid driver’s license and ability to perform patient visits when needed

Nice To Haves

  • Hospice, home health, skilled nursing, or other clinical experience preferred

Responsibilities

  • Provide telephone triage for hospice patients and caregivers
  • Respond to patient and family calls and help identify clinical needs or changes in condition
  • Communicate concerns to the appropriate RN Case Manager or other clinical team member
  • Assist with coordinating medications, supplies, equipment, and other patient needs
  • Support physicians, pharmacies, facilities, and members of the interdisciplinary Hospice team
  • Assist with clinical documentation and other office-based nursing duties
  • Help coordinate changes in patient needs and ensure timely follow-up
  • Support the field team with day-to-day clinical and operational needs
  • Maintain familiarity with hospice policies, procedures, and patient care standards
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