Responsible for identifying and coordinating patient/family care to support terminally ill patients and families in all hospice settings. The Case Manager utilizes teaching, assessment, and intervention skills to provide comfort care at end of life and maximize the quality of life for the patients and families. This role involves educating patients and families regarding disease processes and trajectory, disease management, hospice philosophies, signs and symptoms of decline and end of life. The Case Manager also performs continuous review of all aspects of every patient on their caseload to ensure appropriate utilization of services and hospice level of care criteria are met, makes referrals to other team members as appropriate, and administers medication and treatments as prescribed by the physician. Additionally, the role involves leading the interdisciplinary care group (IDG) for each patient and family, coordinating all services, and collaborating with team members to provide consistent patient care. The Case Manager is responsible for entering, completing, and updating documentation in the electronic health record, providing ongoing assessment of patient response to treatments, and supervising/performing Home Health Aide and LPN supervisory visits. The role also facilitates discharge planning and, for WI ONLY, may conduct OASIS assessments and establish/update plans of care. The position requires the ability to demonstrate knowledge and skills appropriate for the age of the patients served and to utilize proper body mechanics and safety techniques.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree