Hospice Nurse Liaison (Hospital Setting)

Granite VNA•Concord, NH

12d•Onsite

About The Position

Be the connection that helps patients and families receive compassionate care when they need it most. Granite VNA is seeking a dedicated and relationship-focused Hospice Nurse Liaison to serve as our primary ambassador at a local hospital. In this highly visible role, you'll build trusted partnerships with hospital staff, educate patients and families about hospice services, and help ensure smooth, timely transitions to compassionate end-of-life care. If you're passionate about patient advocacy, thrive in a collaborative healthcare environment, and enjoy building meaningful professional relationships, we'd love to meet you.

Requirements

Graduate of an accredited school of nursing, accompanied by current New Hampshire nursing license, or compact state license through the Nurse Licensure Compact (NLC)
At least 6 months of hospice related experience preferred
Previous experience in business development or care coordination

Nice To Haves

A nurse who has at least 6 months of hospice experience
Passionate about delivering compassionate, patient-centered care.
An exceptional communicator who builds trust and lasting relationships.
Comfortable working independently while collaborating across interdisciplinary teams.
Organized, proactive, and able to manage multiple priorities in a fast-paced hospital environment.
A critical thinker who enjoys solving problems and improving processes.
Committed to providing outstanding service to patients, families, and healthcare partners.

Responsibilities

Building and maintaining strong relationships with physicians, nurses, case managers, social workers, and other key contacts at a local hospital.
Serving as the on-site ambassador for Granite VNA's hospice program and promoting awareness of our services.
Guiding referrals by facilitating the hospice intake process and transferring essential referral information from the hospital's electronic medical record (EMR) to our Intake team.
Maintaining a visible presence throughout the hospital and serving as the go-to resource for hospice referrals and questions.
Assessing patients and reviewing medical records to determine hospice appropriateness while conducting hospice informational visits and General Inpatient (GIP) hospice admissions as needed.
Educating patients and families about hospice philosophy, eligibility, and goals of care with empathy and compassion.
Partnering closely with the Palliative Care Team to identify patients who may benefit from hospice services.
Ensuring seamless communication between hospital staff, hospice clinicians, facilities, and community partners.
Collaborating with the General Inpatient (GIP) Nurse to provide responsive service, coordinate smooth transitions, and ensure continuity of care.
Completing accurate and timely documentation.
Monitoring hospital partner satisfaction and working with the Director of Community Engagement to strengthen relationships and improve service.
Using critical thinking to navigate complex cases, educate referral sources, and identify opportunities for process and quality improvement.
Coordinating with vendors to arrange durable medical equipment and infusion therapies when needed.
Participate in required education, training, and professional development.
Perform additional responsibilities appropriate to the position.
Travel to assigned work locations as needed.
Follow all safety policies and procedures to protect yourself and others.