Hospice LVN

Halcyon Home•Austin, TX

About The Position

Halcyon Home is seeking a dedicated and compassionate Hospice LVN to provide triage and clinical support to hospice patients and families. This role is essential in delivering compassionate end-of-life care, coordinating care plans, and assisting in urgent situations. The Hospice LVN assesses patients’ needs, prioritizes care, and provides clinical guidance by telephone. The position also supports Home Health and Home Care and calls for excellent communication, critical-thinking abilities, and a strong understanding of hospice principles. Halcyon Home is a fast-growing, Central Texas-owned home health, hospice, and home care company. It emphasizes hospitality and compassion to encourage positive patient outcomes for its aging clients. The company states that it has been voted Best in Home Health/Hospice four years running and Best in Home Care three years running by the Senior Resource Guide, and is a Great Place to Work.

Requirements

Active state license as a licensed vocational/practical nurse, or a multistate license issued by a Nurse Licensure Compact state.
At least 2 years of hospice, palliative care, or acute care experience.
Strong communication, problem-solving, and critical-thinking skills.
Proficiency in electronic medical record (EMR) systems.
Ability to work independently with empathy and professionalism in high-stress and emotionally sensitive situations.

Nice To Haves

Prior triage experience is preferred.
HomeCare HomeBase experience is a plus.
Home health experience, or experience in a related field and a desire to learn about home healthcare.

Responsibilities

Conduct thorough telephone triage assessments of patient symptoms, needs, and care requirements.
Provide symptom-management guidance, support, and education to patients, families, and caregivers.
Coordinate with on-call hospice team members, including nurses, physicians, and other healthcare professionals, to facilitate timely care.
Ensure appropriate follow-up care and document information accurately in the patient care system.
Offer emotional support and resources to patients and families navigating end-of-life care.
Evaluate the urgency of care needs and escalate cases when appropriate.
Communicate with interdisciplinary teams to address patient needs and update care plans.