Hospice Liaison

Halifax Health • Kissimmee, FL

36d • Onsite

About The Position

Promotes Halifax Health, Health services (hospice, palliative and supportive care) in the community through educational in-services. Serves as a liaison with physicians’ offices, health care facilities, hospitals and community groups. Provides education regarding continuum of care services (i.e. hospice, palliative and supportive care).

Requirements

• Knowledge of Hospice philosophy of care.
• Medicare conditions of participation; State of Florida regulations governing hospice; hospice operations and sales and marketing.
• Good written, verbal and public speaking skills required.
• Possession of valid Florida driver license and clear driving record.
• Bachelor’s degree in related field or higher or equivalent years of experience.

Nice To Haves

• Healthcare experience, medical sales and marketing experience preferred.

Responsibilities

• Establish and maintain good working relationships with referral sources to include, but not be limited to: physician, hospital case manager, nursing home staff, assisted living facility staff and other allied healthcare professionals.
• Educate and be an ongoing resource of skilled care and end-of-life care and services offered by Halifax Health-Hospice and to the medical and non-medical community.
• Educate and be an ongoing resource of Halifax Health system services.
• Develop plans of care for referral sources based upon referral practices and identify barriers to early referral.
• Develop and maintain good customer knowledge base.
• Act as liaison between referral sources and clinical operations of health system.
• Provide feedback to ensure optimal customer satisfaction and patient outcomes.
• Ability to document customer compliments and complaints into the Halifax EMS system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level