Hospice Liaison

Rochester Regional Health

1d • $63,000 - $90,000 • Onsite

About The Position

The Hospice Liaison is responsible to facilitate the patient discharge from the facility setting to certified hospice agency. The Hospice Liaison will provide superior customer service by modeling the Brand Promise and Core Values.

Requirements

• Registered Nurse: Associate’s degree in nursing OR Social Worker: Bachelor's degree in social work
• BLS - Basic Life Support - American Heart Association (AHA)
• RN - Registered Nurse - New York State Education Department (NYSED)

Nice To Haves

• Experience in working in partnership with the interdisciplinary healthcare team.
• Excellent interpersonal skills (strong written and verbal communication skills).
• Experience utilizing an Electronic Medical Record and Microsoft office
• Demonstrate ability to apply decisive, sound, objective clinical judgment for cases with varying complexity.

Responsibilities

• Evaluates eligibility, needs and care resources for each patient referred to RRH Hospice Agency.
• Obtains insurance information and authorizations for appropriate reimbursement.
• Completes a comprehensive clinical assessment for hospice services and develops a hospice care plan with the patient/caregivers to ensure a safe care plan.
• Obtains MD order to support hospice care plan.
• Coordinates all services including but not limited to professional, paraprofessional services, durable medical supplies, equipment, etc., as the care plan dictates.
• Completes all required documentation in patient’s facility record and RRH Hospice Agency required documentation per requirements.
• Gathers data, analyzes data and completes all assigned reports.
• Collaborates with care coordinators, social workers, and physicians to find solutions for challenging patients requiring hospice care as a part of the facility discharge plan.
• Participates in ongoing RRH Hospice Agency and Community Based Service, and/or RRH inpatient committees or groups.
• Represents RRH Hospice Agency at appropriate Community Groups
• Act as a resource and represent RRH Hospice Agency in the community in various health care settings (i.e. hospital, physician office, etc.).
• Participates in marketing efforts as assigned.
• Assumes role community resource expert in providing education as assigned.

Benefits

• Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree