Hospice Liaison

Croí Health•Norwell, MA

21d•$75,000 - $90,000•Onsite

About The Position

Croí Health is seeking a Full Time Hospice Liaison to work 40 hours weekly, responsible for new referrals to the Agency in the Weymouth area. This role serves as the primary liaison to prospective patients and designated health care providers, as well as insurance case management professionals and community groups, to ensure safe and appropriate care for all new patients. The compensation for this position is $75,000- $90,000 based on experience and credentials, plus bonus. The schedule is Tuesday - Saturday 8:00 am - 5:00 pm.

Requirements

Minimum of 2 years of hospice experience.
Experience working with hospitals, physicians, case managers, discharge planners, assisted living communities, or other healthcare referral sources.
Strong knowledge of hospice services, Medicare hospice benefit, and the referral/admission process.
Excellent communication, relationship-building, organizational, and time management skills.

Nice To Haves

Current Massachusetts RN or LPN license preferred
Community healthcare, Intake or sales experience preferred

Responsibilities

Build and maintain relationships with physicians, hospital staff, referral sources, patients, and families to facilitate the hospice referral and admission process.
Educate patients, families, and healthcare partners on Croí Health's hospice services and available care options.
Develop new referral relationships while collaborating with the Intake team to coordinate timely admissions.
Assess patients' clinical, social, and psychosocial needs to ensure they meet hospice admission criteria and coordinate appropriate transitions of care.
Collaborate with referral sources on complex discharges and obtain necessary clinical and financial information to support admissions.
Foster strong relationships with referral partners by providing exceptional service, responding to inquiries, and supporting growth within existing accounts.
Participate in community outreach, networking, and professional organizations to promote Croí Health's hospice services.
Track referral activity, admissions, and payer data, and maintain accurate reports to support agency goals and performance.

Benefits

Medical, Dental, and Vision Insurance (effective Day 1)
Company-Paid Life Insurance
Company-Paid Long-Term Disability Insurance
Generous Paid Time Off (PTO)
401(k) with Company Match
Tuition Reimbursement and Scholarship Opportunities
Mileage Reimbursement for eligible field-based positions
Opportunity to make a meaningful impact on patients and families.
Collaborative and supportive team environment.
Mission-driven nonprofit organization with a reputation for clinical excellence.
Competitive compensation and comprehensive benefits.
Professional growth and development opportunities.