Hospice Liaison Nurse - Baltimore City

GBMC HealthCare•Towson, MD

3d•Hybrid

About The Position

Join the mission-driven Gilchrist team as a Hospital Liaison Nurse, where your clinical insight and collaboration skills make a real difference—and help patients and families live every moment with comfort, dignity, and purpose. This innovative, high-visibility role allows you to work alongside hospital teams, guide patients and families through important care transitions, and focus on meaningful connections. Competitive pay, supportive leadership, and work that reminds you why you became a nurse. Job Summary: The Gilchrist Hospice Care (GHC) Hospice Liaison Nurse generates & facilitates patient admissions from hospital-based referral sources, promotes growth of admissions, performs, or coordinates clinical assessments of possible patients, and is responsible for meeting GHC goals for successful relationships with area hospitals. The Hospice Liaison Nurse establishes and nurtures external professional relationships, maintains awareness of local medical markets, provides clinical or psychosocial assessments of prospective patients when necessary, and represents GHC and its spectrum of services in a competent, professional manner consistent with the organization’s goals.

Requirements

Registered Nurse, Associate degree or Nursing Diploma
Minimum of three (3) years experience required with hospice, home health, critical care, ER, oncology medical/surgical experience, community outreach or pastoral counseling
Ability to market to and deal tactfully with customers (e.g. physicians, social workers, nurses, etc.), other possible referral sources, and the community.
Excellent professional communication, negotiation, presentation and public relations skills.
Self-directed with the ability to work with little supervision in a rapidly changing environment.
Flexibility in scheduling and ability to manage multiple tasks simultaneously.
Strong clinical or psychosocial assessment and documentation skills.
Strong computer skills including, e-mail, EMR, Word and PowerPoint applications.
Must possess current Maryland State license as a Registered Nurse.
Valid driver’s license and safe driving record and an automobile that is insured in accordance with GHC requirements

Nice To Haves

Ability to travel to patient locations; includes ability to drive, negotiate stairs and walkways, including uneven surfaces at private homes or facilities.
Sufficient dexterity to utilize electronic record keeping systems, computers/keyboards and or laptops and other related equipment.
Vision ability to assess patient’s health status using visual inspection and observation and to read medications, charts, calibration and monitoring devices as appropriate
Speech to verbally communicate to assess and impart information concerning patient status; to effectively complete patient/family teaching and to interact with internal and external health care teams.

Responsibilities

Actively develops and fosters area hospital referral source acceptance and allegiance to GHC.
Effectively implements strategies and tactics to increase admissions from referral sources.
Maintains awareness of changing medical environment and industry competition.
Represents GHC with professionalism at all times & responds in a timely manner to referral source questions or requests for presentations.
Maintains current knowledge of each facility’s discharge planning process and builds relationships with key institutional referral sources.
Professionally and compassionately interacts with patients, families and hospital referral sources to explain end-of-life care services.
Delivers effective “in-services,” “lunch & learns” and other presentations to relevant parties educating the medical community on GHC, end-of-life care, hospice philosophy and other related topics.
Maintains current knowledge of Hospice Medicare Benefit and other applicable insurance information and communicates related information when needed.
Tracks success of liaison efforts, partners with other Admission & Business Development team members to discuss current procedures, and suggests improvements and new ideas for Admission and Business Development team and specific roles.
Prepares for and attends required meetings and contributes valuable feedback and relevant suggestions.
Ensures all HIPAA Privacy and Security Regulations, Medicare Conditions of Participation and all other Joint Commission and other regulatory/compliance requirements are understood and followed.
Assists with “Share Days” for prospective employees and in orienting new nursing personnel to policies, procedures and practices of GHC and the Hospice Liaison Nurse role.
Performs job functions in a fiscally responsible manner consistent with GHC policies, mission and vision.
Performs eligibility and clinical assessment visits for patients and coordinates transition of patients to GHC service for their assigned hospital patients.
Discusses clinical findings with hospital representatives when required.
Explains GHC services to patients and families in situation-appropriate manner resulting in the admission of appropriate patients and positive impression of GHC.
Completes timely electronic documentation of any eligibility visits and/or admissions performed and uses electronic medical record (EMR) systems effectively and efficiently to complete required documentation in a variety of patient care settings.
Oversees pending patients (referrals) and partners with Hospice Admission RNs and other Admission team members in admission process.
Prioritizes urgency of visits & duties when multiple referral sources require GHC services or information, as directed by GHC policies/procedures.
Keeps all referral sources updated on the status of all patient care interactions, including on-going status reports for patients admitted to services, including death notifications.
A willingness to perform the duties of an admissions nurse at homes and facilities when needed (e.g. holidays).
Other duties as reasonably required.

Benefits

Competitive pay
Supportive leadership
Work that reminds you why you became a nurse
Competitive salary
Generous paid time off
Free parking
Monthly MTA bus pass subsidy-85% paid by GBMC "if applicable"
Company subsidized onsite fitness and wellness center "if applicable"
Pre-paid tuition to pursue professional development, additional certifications, and degree programs
Comprehensive health, dental, and vision coverage
401 (a) and 403 (b) retirement savings plan