Hospice Journey Counselor

Graham Healthcare Group • North Chicago, IL

3d • $19 - $21 • Hybrid

About The Position

Graham Healthcare Group is hiring a Hospice Journey Counselor to join our dynamic team! The Hospice Journey Counselor will provide information, education, and support to patients, families, and caregivers regarding end-of-life planning and care. Assist them in the transition to Hospice care when the patient is both eligible and appropriate for Hospice services. This position will be in our Northern Chicago, IL territory.

Requirements

• High school diploma/GED

Nice To Haves

• Prior home healthcare or relative work experience in the healthcare industry preferred
• Understanding of the hospice philosophy preferred

Responsibilities

• Manage Journey patient census and referrals for the assigned area from the Journey candidate list, the Journey Administrative Assistant, Customer Service, Clinicians, and other sources
• Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers
• Make initial phone calls to all new Journey referrals to schedule home visits, as well as follow-up calls to maintain contact with the patient and assess patient decline
• Conduct patient visits for building a relationship with the patient and/or family, and in-depth discussion of the hospice benefit when appropriate
• Maintain Journey patient charts, documenting all Journey visits and contacts in Journey Visit/Phone call notes or as Coordination notes when applicable
• Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs
• Ensure that Journey charts are created and maintained for each Journey patient
• Meet and exceed if possible, expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care
• Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care
• Assist the Hospice and/or Home Health team in efficient transitions to Hospice in whatever capacity may be needed, whether in extra visits, calls, paperwork, or any other task

Benefits

• Bonuses
• Mileage reimbursement
• Health, Vision, & Dental
• 401K & Pension w/ 4% Employer Contribution
• 15 Days PTO
• Competitive Pay
• Opportunity for advancement
• Various medical, dental, and vision insurance options for you and your family to choose from
• Company paid life insurance and disability benefits
• Pre-tax FSA and HSA plans
• Generous PTO Packages
• Save for your future with our company offered 401k plan and pension
• 50% discounts on tuition for selected courses offered by Purdue and Kaplan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED